It appears that the old adage “it’s hard to get good help” rings true in some situations with one member complaining about the customer service (or lack thereof) experienced at Citibank. This member was flummoxed that the customer service representative required the full year (including the century!) of birth when verifying credit card accounts. Our members jump to share … [Read more...]
Non-Airline Loyalty Programs
Non-Airline Loyalty Programs is a popular topic at the Australian Frequent Flyer. In this category we provide tips, tricks and chat about Non-Airline Loyalty Programs. This includes credit cards, hotels and supermarket loyalty programs.
If you want to dive a bit deeper into Non-Airline Loyalty Programs you should definitely read our guide on how to Maximise Coles Flybuys & Woolworths Rewards points.
One member feared the worst when they received an email from a hotel confirming a booking for a reservation they never made. This member had visited the hotel previously but had not made a booking for the coming weeks. Our members concerns grew when the hotel confirmed that the reservation had been made via a subsidiary of Flight Centre. They feared the booking was at best … [Read more...]
Hotel frequent guest programs are often an afterthought for many travellers. With careful use and keeping an eye on promotions however, they can save you a lot of money. One of the benefits that’s on offer, is of course free nights, and you don’t need status to enjoy them. Many of the hotel chains in fact credit you with a stay for status purposes, meaning that the night … [Read more...]
Whilst hotel frequent guest programs have not been around as long as airline programs, they are increasingly getting more attention for the extra benefits and rewards one can earn as part of a paid stay. A development seen locally only in the last ten to fifteen years is the advent of a paid program that adds extra accommodation and dining benefits as well as discounts to your … [Read more...]