Qantas Wellbeing app: sluggish? | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Qantas Wellbeing app: sluggish?

GoldCanyon340

Established Member
AFF Supporter
Joined
Jun 15, 2011
Messages
2,376
Qantas
Platinum 1
Flights
My Map
Is anyone experiencing problems with the Qantas Wellbeing app? All was good until three or four days ago when it stopped syncing steps and activity immediately. Now it's Sunday night and I'm trying to adjust my weekly step activity and there's no response. Don't think the app has been updated?

Sad thing is I've never had a problem with this app until this week and in fact think it's a slick design and easy to navigate.
 

Hoffsare

Junior Member
Joined
Jan 12, 2019
Messages
25
Qantas
Platinum
Virgin
Red
Yes, having the same experience from mid this week. Deleted and reloaded the app, but it didn't help.
 

flyingfan

Active Member
Joined
Jun 5, 2010
Messages
839
Qantas
Platinum 1
Virgin
Platinum
It was sluggish about an hour ago but now seems to have recovered.
 

GoldCanyon340

Established Member
AFF Supporter
Joined
Jun 15, 2011
Messages
2,376
Qantas
Platinum 1
Flights
My Map
Yes it's come back to life now. But did the same on Thursday I think when there was no response all afternoon.
 

Beachypete

Junior Member
Joined
Feb 11, 2019
Messages
20
Is anyone experiencing problems with the Qantas Wellbeing app? All was good until three or four days ago when it stopped syncing steps and activity immediately. Now it's Sunday night and I'm trying to adjust my weekly step activity and there's no response. Don't think the app has been updated?

Sad thing is I've never had a problem with this app until this week and in fact think it's a slick design and easy to navigate.
Yep I’m in the same boat
 

aussiejohn

Member
Joined
Nov 8, 2003
Messages
162
Flights
My Map
Has anyone solved this problem? It has been sluggish to non-responsive for months now on my phone. Also not counting steps properly, I walk the same route almost every day, and the step count ranges from 3500 to 4500 or so. Someone told me it can depend on how fast or slow you walk etc. But that's a pretty wild variation.
 

mannej

Senior Member
AFF Supporter
Joined
Mar 16, 2009
Messages
9,643
The app itself isn’t a step counter, it takes the data from sources within your phone/watch to populate that data.
 

AFF on Air Podcast

  • Summer in Europe – AIR021
    Sat, 05 Oct 2019 17:28:53 AEST
      Qantas and Virgin Australia are fighting over two rare and lucrative new landing slots for Tokyo's Haneda Airport. Meanwhile, four European airlines have gone bankrupt in ...
  • Are Loyalty Programs a Scam? – AIR020
    Sat, 21 Sep 2019 08:36:18 AEST
      The ACCC recently released a damning draft report into Australian loyalty schemes, calling out practices that it says may shock consumers and putting loyalty program opera ...
  • Air Chathams – AIR019
    Sat, 07 Sep 2019 16:41:06 AEST
      With less than two weeks until the upcoming Qantas Frequent Flyer changes, now is the time to make any last-minute Classic Flight Reward bookings! In this episode, Matt ch ...
  • Project Sunrise – AIR018
    Sat, 24 Aug 2019 16:12:31 AEST
      Later this year, Qantas will decide which aircraft it will use to operate non-stop flights from the east coast of Australia to London and New York - a feat it aims to achi ...
  • Choosing a Rewards Program – AIR017
    Sat, 10 Aug 2019 13:32:24 AEST
      If you're new to the world of frequent flyer points - or moving to a new country - it can be difficult to know where to start. In this episode, Matt discusses the consider ...

Community Statistics

Threads
83,215
Messages
1,932,035
Members
50,818
Latest member
BBJen
Top