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Qantas Wellbeing app: sluggish?

GoldCanyon340

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Jun 15, 2011
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Is anyone experiencing problems with the Qantas Wellbeing app? All was good until three or four days ago when it stopped syncing steps and activity immediately. Now it's Sunday night and I'm trying to adjust my weekly step activity and there's no response. Don't think the app has been updated?

Sad thing is I've never had a problem with this app until this week and in fact think it's a slick design and easy to navigate.
 

Hoffsare

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Jan 12, 2019
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Yes, having the same experience from mid this week. Deleted and reloaded the app, but it didn't help.
 

Beachypete

Junior Member
Joined
Feb 11, 2019
Messages
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Is anyone experiencing problems with the Qantas Wellbeing app? All was good until three or four days ago when it stopped syncing steps and activity immediately. Now it's Sunday night and I'm trying to adjust my weekly step activity and there's no response. Don't think the app has been updated?

Sad thing is I've never had a problem with this app until this week and in fact think it's a slick design and easy to navigate.
Yep I’m in the same boat
 

aussiejohn

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Joined
Nov 8, 2003
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Has anyone solved this problem? It has been sluggish to non-responsive for months now on my phone. Also not counting steps properly, I walk the same route almost every day, and the step count ranges from 3500 to 4500 or so. Someone told me it can depend on how fast or slow you walk etc. But that's a pretty wild variation.
 

mannej

Senior Member
Joined
Mar 16, 2009
Messages
9,699
The app itself isn’t a step counter, it takes the data from sources within your phone/watch to populate that data.
 

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