Jetstar has refunded passengers that were incorrectly charged a $131 fee to change their flight after Jetstar cancelled on them and failed to provide a suitable alternative. Australian Frequent Flyer member sammy had booked a return flight from Sydney to Maroochydore (Sunshine Coast) during a recent sale. This member had flown to the Sunshine Coast last Monday, as planned, … [Read more...]
Qantas and it's frequent flyer program are popular topics at the Australian Frequent Flyer. Qantas is Australia's national carrier, and has Jetstar as a subsidiary. The Qantas Frequent Flyer program is easily Australia's largest loyalty program.
It is possible to buy Qantas points. While not great value, buying points is useful if you are just short of frequent flyer points needed for an upgrade or award flight.
The past few months have demonstrated the importance to airlines of a frequent flyer program with as many engaged members as possible. At a time of significantly reduced flying, loyalty programs remain one of the only consistent sources of much-needed revenue for airlines such as Qantas. So, why on earth does Qantas Frequent Flyer still charge Australian residents a $99.50 … [Read more...]
Earlier this week, Qantas operated two successful Boeing 747-400ER joy flights out of Sydney and Brisbane. Today, the third and final joy flight will depart from Canberra. This will be the last time a Qantas 747 ever carries passengers. Many Australian Frequent Flyer members were on one of these joy flights. They've described them as poignant occasions. Sydney's joy … [Read more...]
Qantas Frequent Flyer members can now earn up to 125 status credits for selected hotel bookings until 31 August 2020. This promotion includes 40 luxury hotels in Australia and New Zealand for stays up to 31 March 2021. The number of Qantas status credits earned varies by hotel, but in general you'll earn around 10-15 status credits for a 2-3 night stay, and 5-10 status … [Read more...]
Qantas is gifting up to 1,800 status credits to frequent flyers, making it easier for members to renew their status with the airline next year. In addition to the Status Credit Boost, Qantas is providing monthly Status Credit Support to frequent flyers with membership years ending between March and August. Existing Qantas Silver, Gold, Platinum and Platinum One members will … [Read more...]