These are the terms that came in the email.
There are a few details about your upgrade to Elite that we’d like to tell you about:
- The first 4 months of your Elite membership is considered as the trial period. Within this period, you are required to realize at least one Turkish Airlines international flight in which you gain miles.
- At the end of the trial period, if your membership account includes at least one Turkish Airlines international flight in which you gained miles, your Elite membership is prolonged for 8 months more.(i.e. it remains valid for 1 year in total after the match).
- If you reach 15,000 Status Miles in the international flights you will perform with Turkish Airlines in the first year of your Elite membership, your membership is extended for 1 more year (i.e. it remains valid for 2 years in total after the match).
It also had other information about the benefits which are pretty much standard *G benefits. Some other information about the match they were happy to accept her current digital card however I had included a photo of the last physical card she had with a 21 expiry. I did run into some challenges in providing flight history as the standard out of the box QF print version did not provide all the information they required. I did try just sending a screenshot but they would not accept that. Eventually I was able to get the information they were after in a single document.