Card Promotions Westpac Altitude Black (80,000 Velocity, $4000 min spend)

Ko0l

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Anyone know the contact details for the qantas reward points bonus department?

Its been 5 months since I met the minimum spend and I haven't received the bonus. I've called them up and the customer service didn't know anything.
 
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Anyone know the contact details for the qantas reward points bonus department?

Its been 5 months since I met the minimum spend and I haven't received the bonus. I've called them up and the customer service didn't know anything.
Call the Altitude Rewards Centre on 1300 887 820 8am – 11pm (AEST), Monday to Sunday excluding National Public Holidays for this [they handle bonus points queries including QFF for Westpac].
 

mrmerc500

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Looking at new Westpac offers, the Platinum card currently has a great offer, 130,000 altitude points for only $49.. equivalent to 43,333 KrisFlyer nikes or VA points.

Good little bonus point earner.

 

Cadboy

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Looking at new Westpac offers, the Platinum card currently has a great offer, 130,000 altitude points for only $49.. equivalent to 43,333 KrisFlyer nikes or VA points.

Good little bonus point earner.

Am I eligible for this if I already hold a a qantas platinum altitude? The T&Cs are ambiguous...
 

Kangol

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Am I eligible for this if I already hold a a qantas platinum altitude? The T&Cs are ambiguous...
No, because you have an Altitude Platinum. The rewards program you choose is irrelevant regarding the 12 month exclusion clause.

This part is clear:

Offer not available if you’ve held an Altitude Platinum or Altitude Black card with Altitude Rewards, Qantas or Velocity in the last 12 months. T&Cs apply.

Same with this:

>Bonus Altitude, Qantas or Velocity Points Promotion Altitude Platinum: To qualify for the bonus points you must apply and be approved for a new Altitude Platinum card between 24th June 2021 and 30th November 2021 and spend the minimum amount of $3,000 on eligible purchases on an Altitude Platinum card within 90 days from card approval in one or more transactions. Eligible purchases do not include interest, fees and charges, cash or ATM cash advances, cash equivalent transactions, gambling transactions, a purchase from or payment to a local, state or federal government or government related agency, BPAY or similar transactions (such as Post Billpay), refunds and balance transfers debited from the card account. The bonus points depend on your choice of Rewards Program. The bonus Altitude Points, Velocity Points or Qantas Points will be added to your points balance within 12 weeks once you meet the eligible spend criteria. Existing Westpac customers who currently hold an Earth Classic, Earth Platinum, Earth Platinum Plus, Earth Black, Altitude Classic, Altitude Platinum or Altitude Black credit card, or who have held one in the last 12 months, are not eligible for this offer. Velocity Points or Qantas Points earned during a statement cycle are added to your Velocity or Qantas Points balance on a monthly basis.

You might have this and ANZ mixed up, where different rewards programs have different cards and systems altogether.
 

Dr Ralph

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Am I eligible for this if I already hold a a qantas platinum altitude? The T&Cs are ambiguous...
Not sure they are ambiguous. Why did you think so?

From what I can see they clearly state:

"Offer not available if you’ve held an Altitude Platinum or Altitude Black card with Altitude Rewards, Qantas or Velocity in the last 12 months. "
 

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