Can't Access Travel Pass

gerrib

Junior Member
Joined
Jan 16, 2014
Posts
17
I have flight credit for flight cancelled July 29th last year Melbourne to Cairns return. I cannot log in to my Qantas Pass
 

AIRwin

Senior Member
Joined
Apr 13, 2013
Posts
6,589
Qantas
Gold
Virgin
Gold
If you lose your TravelPass details, contact your local Qantas office as soon as possible.
 

gerrib

Junior Member
Joined
Jan 16, 2014
Posts
17
flight credit seems to have been put on Travel Pass. i have contacted qantas for new login details
 

RichardMEL

Senior Member
Joined
Mar 28, 2014
Posts
6,598
If you have the travel pass number and the exp date you don't need the password to use it of course.

When going to use a TP you put in the number and the system will show you the amount of the credit you can use. This is during a flight payment stage. You don't actually need to login to anything unless it is just to check the balance of the credit
 
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