AFF Review: United Boeing 777 Polaris Business (sold as Domestic First Class - ORD-IAH)

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Mar 25, 2010
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United Boeing 777 Polaris Business (Domestic First) Class Review is an article written by AFF editorial staff:


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Kathy12

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Joined
Jan 25, 2013
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In the past 6 weeks I’ve taken several UA Polaris business class flights between Australia & the US as well as within the US. They’ve been disappointing in terms of cabin cleanliness (biz class “cubicle” not cleaned from previous flight/s, dirty socks left at bottom of footwell, sticky trays) and on one US-Aust flight the sound system was broken and all that was on offer was closed captions. Crew were both apologetic and sympathetic - one reported that in 39 years of working she had never seen such a poor state of cleanliness on the aircraft as now - mid pandemic!
 

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