How to Redeem Qantas Points EffectivelyThere are many ways to redeem Qantas points, but using them for Classic Flight Rewards and upgrades is the best value.

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Types of Qantas Frequent Flyer redemptions

There are two broad ways to redeem Qantas points - in the air, and on the ground. In general, using your points for non-flight redemptions such as hotel bookings, gift cards and purchases from the Qantas Shopping Rewards Store is poor value. We'll explain why in just a moment.

There are four main ways to redeem Qantas points on flights:


  • Points Plus Pay flights
  • Classic Flight Rewards (awards)
  • Oneworld Classic Flight Rewards (Qantas Oneworld Award)
  • Classic Upgrade Rewards (Qantas points upgrades)

And these are some of the ways to redeem Qantas points on the ground:

  • Qantas Shopping Rewards Store purchases
  • Qantas Hotels bookings
  • Car hire bookings
  • Qantas Wine purchases (including Classic Wine Rewards)
  • Qantas Insurance policies
  • Woolworths gift cards

There is a full list of the different ways to spend points on the Qantas website.

What are the best value uses of Qantas points?

Not all Qantas points are created equal! This chart shows the value of one Qantas Frequent Flyer point depending on how it is spent:

Value of 1 Qantas point, depending on how it is spent
Average value of 1 Qantas point, depending on how it is spent

 

As you can see, you can get much more value from your Qantas points by redeeming for things like Classic Flight Rewards - especially in premium cabins - and upgrades. This is because the equivalent dollar value of these rewards is much higher. But these redemptions are subject to capacity controls.

The general rule is: The more difficult it is to convert a reward into cash, the more valuable it is.

Why redeeming Qantas points on the ground is poor value

It's no surprise that Qantas makes it easy to redeem points on the ground, as this is much more profitable for the airline. But it's a terrible deal for you! You'll get just half a cent per point worth of value when redeeming your points for things like electrical appliances and luggage at the Qantas Store. The value is a little better for hotel and car hire bookings - but not by much.

This toaster on the Qantas Shopping Rewards Store costs 32,600 Qantas points. It retails for $169, so you're getting around 0.53 cents per point in value.

Toaster available from the Qantas Store
Toaster available from the Qantas Store

By comparison, it costs 36,800 Qantas points + $71.66 for a return Classic Flight Reward booking from Melbourne to Sydney in Business class. Those flights would normally cost $1,806 return if you were to buy a regular ticket, meaning you get 4.71 cents per point in value for this redemption.

Qantas fares from Melbourne to Sydney
Qantas fares from Melbourne to Sydney

When you redeem Qantas Frequent Flyer points for non-flight rewards, Qantas is essentially taking the retail price and converting it to points at a rate that favours the airline. Sometimes Qantas will try to tempt you to redeem points at the Qantas store with deals like "15% off toasters". Don't be fooled - it's still a terrible deal.

In general, we do not recommend redeeming your Qantas points on the ground unless you never plan to fly anywhere! Instead of wasting your points for products you can easily buy with cash, it's best to save them for rewards of much higher value.

But if you really want to redeem your Qantas points for a non-flight reward, some of the Classic Wine Rewards can offer reasonable value.

Qantas Points Plus Pay Flights

You can redeem your points to book Qantas flights using Points Plus Pay, but this works in the same way as most non-flight redemptions. Qantas simply takes the cash fare price of any flight and converts it to points at an unfavourable rate of 0.67 cents per point.

There are some advantages to using Qantas Points Plus Pay:

  • All Qantas flights are available - award availability is not limited
  • You only need a minimum of 5,000 Qantas points
  • Points Plus Pay tickets earn Qantas points and status credits (Classic Flight Reward tickets do not earn anything)

However, it rarely ever makes sense to book flights using Points Plus Pay. On the rare occasion that this happens to represent good value, it's because the regular airfare is cheap to start with. Once again, you're better off saving up your points and using them for a higher value reward.

Here's an example of why booking a Classic Flight Reward is better value than Points Plus Pay. An Economy seat from Brisbane to Canberra costs 33,500 Qantas points using Points + Pay:

Qantas Points Plus Pay pricing from Brisbane to Canberra
Qantas Points Plus Pay pricing from Brisbane to Canberra

Yet, it costs just 8,000 Qantas points and $58 in fees to book this flight as a Classic Reward. That's around a quarter of the number of points required! In Business class, the difference is even more extreme.


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Qantas Classic Flight Rewards

Qantas Classic Flight Rewards are one of the best uses of Qantas points, however they are subject to award seat availability. Reward seats are limited, especially on popular long-haul routes and in premium cabins like Premium Economy, Business and First Class. Finding award availability can be difficult - especially if you wish to travel in peak periods like school holidays - but you will get a lot more value out of your frequent flyer points!

The number of Qantas points required for a Classic Flight Reward is published in the award charts on the Qantas website. The cost depends on the distance travelled and airline/s used.

There are three different Qantas Frequent Flyer award charts:

  • The first Qantas award chart is for flights on one or more of the following airlines: Qantas, Jetstar, American Airlines, Emirates, Fiji Airways, Airnorth and/or Air Vanuatu
  • The second chart covers itineraries exclusively on Jetstar, which are priced around 20% lower
  • A third award chart covers all other partner airlines
You can redeem Qantas Frequent Flyer points to fly on any of the Oneworld alliance airlines:

Oneworld airlines as of May 2020
Current Oneworld member airlines

Qantas points can also be redeemed for flights on other partner airlines:

  • Air France
  • Air New Zealand (New Zealand domestic flights only)
  • Air Niugini
  • Airnorth (until 30 April 2020)
  • Air Vanuatu
  • Alaska Airlines
  • Bangkok Airways (coming soon)
  • China Airlines (Australia to Taipei only)
  • China Eastern
  • El Al
  • Emirates
  • Fiji Airways
  • Jetstar
  • KLM
  • LATAM Airlines
  • Westjet

Stopovers of more than 24 hours are not permitted on Qantas award bookings; in this case, the ticket would be priced as two separate awards. You can travel up to 15,000 miles on a one-way award ticket.

Why Classic Flight Rewards are good value

Classic Flight Rewards can be lucrative because the number of points required does not necessarily reflect the cost of an equivalent airfare.

In general, you'll get the best value for your points by using them to fly in Premium Economy, Business or First class. These redemptions are fantastic value because you'll only need around double the points required for an Economy seat (and the fees and taxes are rarely much higher, if at all). Yet, the commercial airfare can be 5 or even 10 times the price!

Economy reward flights can be good value if the equivalent airfare is high. Domestic flights can be expensive, so using points for shorter flights within Australia is often fair value. One extreme example is Lord Howe Island: a return Economy fare costs well over $1,000, but you can fly there on a Classic Flight Reward for 16,000 Qantas points and around $170 in taxes. Unfortunately, award availability on routes like Sydney-Lord Howe Island is restricted.

One little-known advantage of booking a Classic Flight Reward is that award flights can be changed or cancelled relatively easily. For international bookings, there is a change fee of only 5,000 Qantas points and a cancellation fee of 6,000 Qantas points. The penalty is even lower for domestic bookings. By comparison, regular tickets (including Points Plus Pay bookings) are less flexible.

Taxes and carrier charges

Unfortunately, award flights are not entirely free. In addition to the points, taxes and charges are payable on all award bookings. These are made up of genuine government taxes and airport fees, but some airlines also impose their own carrier charges on top of this. Qantas is a serial offender in this regard.

Qantas carrier charges can add as much as $700 to the cost of a return Classic Flight Reward booking when flying with Qantas. When flying with some partner airlines, such as Emirates, the carrier charges may be even higher. For redemptions where the equivalent cash fare is not that high (such as international Economy flights), this can make using points uneconomical.

There are some ways to avoid or minimise carrier charges. One strategy is to redeem Qantas points to fly on partner airlines that don't have them, such as Fiji Airways or LATAM Airlines. Another method is to book award travel out of countries that ban airline-imposed charges, such as the Philippines.

If you're travelling to Europe, the UK charges a hefty Air Passenger Duty that you can avoid by returning home from continental Europe.

Oneworld Classic Flight Reward

The Oneworld Classic Flight Reward (also known as the Qantas Oneworld Award) is a special type of multi-city award ticket offered by Qantas Frequent Flyer. It can be used to travel around the world, although this is not a requirement. Just about any routing is permitted, as long as you stick to the following rules:

  • Up to 5 stopovers
  • Up to 35,000 total miles travelled
  • Up to 16 flight sectors
  • Travel may only be on Oneworld airlines and you must use at least two Oneworld airlines other than Qantas

Sample Qantas Oneworld Award itinerary
Sample Qantas Oneworld Award itinerary starting Melbourne with stopovers in Hong Kong, Budapest, New York, Cusco and Rio de Janeiro

The Oneworld Award costs a fixed number of points and is an exceptional deal! Prices are currently as follows:

  • Economy: 132,400 Qantas points + taxes
  • Premium Economy: 249,600 Qantas points + taxes
  • Business: 318,000 Qantas points + taxes
  • First: 455,000 Qantas points + taxes

The Oneworld Award is arguably one of the best uses of Qantas points - especially in Business class. You'll pay around the same number of points for a Oneworld Award as you would for a simple round-trip booking from Sydney to London or New York.

If you're thinking about redeeming your Qantas points for a round-the-world trip, be sure to read our guide to booking a Oneworld Classic Flight Reward with Qantas points!

Qantas Classic Upgrade Rewards

Qantas points upgrades can also be great value. You can use Qantas points to upgrade any Qantas flight, provided you've purchased a ticket in an eligible booking class. The number of Qantas points required for an upgrade depends on your ticket type and the distance of the flight, as published in the tables on the Qantas website.

For Qantas domestic flights, your upgrade request will be confirmed immediately if there is a Classic Reward seat in Business available on your flight.

However, upgrading on Qantas international flights is like entering a lottery. Upgrades are never confirmed until a few days before the flight, and priority is given to frequent flyers with the highest Qantas status.

Note that international sale fares cannot be upgraded using frequent flyer points. Neither can flights operated by Qantas partner airlines, except for a couple of specific codeshare flights operated by LATAM Airlines and Aircalin. When using points to upgrade, you'll only receive points and status credits for the class of travel that you originally booked.

If possible, it's better to redeem points for a seat in the cabin you wish to travel in outright. This removes the "lottery" aspect of upgrades. It also typically works out better overall value. But if you have bought an Economy ticket and don't mind taking the risk, upgrading can still be a worthwhile use of Qantas Frequent Flyer points.

 

Want to learn more about redeeming Qantas points? There is plenty of discussion in our dedicated Qantas forum on Australian Frequent Flyer.

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Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 60 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil, New Zealand & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can contact Matt at editor@australianfrequentflyer.com.au

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