Etihad Guest miles are a unique currency because they can be redeemed for flights on 24 partner airlines. Etihad’s partner airlines span all three airline alliances. There are also many partner airlines that aren’t in an alliance, and therefore aren’t otherwise easily accessible to Australians.
Buying Etihad Guest miles can be lucrative if you plan to redeem them for Business class flights on airlines such as Virgin Australia, Air Serbia, Brussels Airlines, Czech Airlines, American Airlines, Malaysia Airlines and GOL Airlines.
How to Buy Etihad Guest Miles
You can buy Etihad Guest miles on the Etihad Guest website. The normal price is USD20 (~$28) per thousand.
There is a purchase limit of 60,000 miles per transaction (excluding any bonus miles) and 100,000 miles per calendar year (or 150,000 miles for Platinum members). Etihad’s website states that miles will normally credit to your account within 24 hours of purchasing them. In our experience, it can take 24-48 hours.
Special Deals on Buying Etihad Guest Miles
Unlike frequent flyer programs such as Avianca LifeMiles (which has been known to offer up to 145% bonus miles), Etihad Guest is not known for generous bonus mile promotions or discounts. But Etihad does regularly offer up to 30% bonus miles on purchases during limited-time promotions, which typically take place every 2-3 months.
The current offer is better than usual. Currently, Etihad Guest is offering up to 60% bonus miles on purchases of miles from 14-18 June 2020. The amount of bonus miles depends on the purchase amount:
- Buy 6,000 to 20,000 Etihad Guest miles to receive 20% bonus miles
- Buy 21,000 to 40,000 Etihad Guest miles to receive 40% bonus miles
- Buy 41,000+ Etihad Guest miles to receive 60% bonus miles
During the previous promotion in April 2020, Etihad was offering a 40% discount on all purchases. That was the best promotion we’ve seen so far from Etihad.
Redeeming Etihad Guest Miles
Etihad Guest is a bizarre frequent flyer program. But that’s why we love it! Redemptions on each partner airline are subject to completely different award charts. On some airlines, award flights are superb value. On others, they are ridiculously expensive!
Here is a list of Etihad Airways partner airlines as of April 2020:
As of May 2020, Etihad also now partners with Air Canada.
Virgin Australia awards
Update: Note that Virgin Australia redemptions are temporarily unavailable while Virgin is in voluntary administration.
Naturally, we’re interested in redeeming miles for awards that are good value! As it happens, redeeming Etihad Guest miles for Virgin Australia flights can be very lucrative. Here is the award chart for Virgin Australia awards:
|Route distance||Examples||Economy||Premium Economy||Business|
|0 – 1,250 miles||Sydney-Queenstown
|6,900 miles||N/A||13,800 miles|
|1,251 – 1,750 miles||Perth-Melbourne
|10,900 miles||N/A||21,800 miles|
|1,751+ miles||Sydney-Denpasar||16,900 miles||N/A||33,800 miles|
|International long-haul||Brisbane-Los Angeles||60,000 miles||90,000 miles||120,000 miles|
The sweet spot is mid-length domestic and shorter international flights. In particular, routes just under 1,250 miles in length are exceptional value. It will cost you just 13,800 miles to fly routes including:
- Melbourne-Hamilton Island
- Brisbane-Port Vila
It’s also just 21,800 miles to fly from Melbourne to Perth or Brisbane-Nadi in Virgin Australia’s A330 Business Class.
Velocity’s carrier charges do not apply when booking Virgin Australia flights with Etihad Guest miles.
During just a 20% bonus miles promotion, it would cost a maximum of USD1,160 to buy 69,000 Etihad Guest miles. That’s enough miles for 5 one-way Virgin Australia Business Class flights up to 1,250 miles in length, e.g. Sydney-Queenstown. Depending on the route, that’s around a third of the usual price!
Other Etihad Guest partner airlines
Other Etihad Guest sweet spots include:
- Intra-Europe Business Class on Brussels Airlines, Czech Airlines and Air Serbia
- Prague-Seoul on Czech Airlines costs just 25,610 Etihad Guest miles in Business
- Some American Airlines redemptions are good value (but award availability is limited)
- Short-haul GOL Airlines flights around Brazil
- Business class flights from Australia to Malaysia on Malaysia Airlines
How to book Etihad Guest award flights
The Etihad website can only be used to book award flights operated by Etihad Airways. To book award flights on any partner airline, you’ll need to call Etihad Guest. The Australian contact number is 1300 532 215.
We recommend calling in the late evening or early in the morning as you’ll be more likely to speak to somebody in the Belgrade call centre – which provides much better service than some of Etihad’s other call centres. Partner airline award flights must be booked at least 24 hours in advance.
Want to learn more about buying points for cheap premium cabin flights?
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