Author: Staff Writers
Staff Writers
Stuck between an obese flyer and a hard place
One member this week bemoans having to share their seat with a fellow passenger whose size is not well-equipped for a standard seat. In a case of seat invasion, our member had a very uncomfortable journey. The situation is not fair on anyone involved- it can be embarrassing for the overweight passenger and uncomfortable for … Continued
Travel Insurance Trap
This week our members discuss paid insurance policies versus credit card-based travel insurance for international travel. One member is concerned about the fine print and asks our members views about whether ‘free’ international travel insurance attached to credit cards provides viable coverage. Our members have lived and learned and can provide some key tips in … Continued
Mid-air emergency: Medics on Board
It appears that doctors are always “on-call”, even whilst en route to a holiday. One member shares their experience about answering the call on board for a medic in an emergency situation. This medic was extremely impressed with the medical and physician kits available to assist in an on-board emergency. This member encourages all in … Continued
Qantas Priority Baggage Blues
This week our members complain about the notoriously unpredictable approach of Qantas to priority baggage. One member has status, flies business class and has priority marked luggage but finds that their bags are still often the last to arrive off the conveyor. Many members find this frustrating given that priority luggage is trumpeted as a … Continued
Retirement Strategy for Frequent Flyers
One member asks our older and wiser forum participants how it is possible to maintain a frequent flyer reward balance when retired. This member is considering an early retirement but is mindful that this is likely to result in a sharp decline of the ability to acquire frequent flyer points. Our members discuss a number … Continued
Drink Refusal: Confusion in Qantas Club
One sober member this week was denied a fourth drink in the Qantas lounge due to the alleged enforcement of Responsible Service of Alcohol (RSA) rules. The RSA rule spruiked by the Qantas staffer was that they were not allowed to serve any more than three drinks in a ninety minute period. Qantas have defended … Continued
Cash Lost on Jetstar Booking?
Our member has noticed a dramatic price drop in tickets to Honolulu which they booked at the start of the year. The price for the four tickets flying Jetstar has dropped by $1600 in just a matter of months. Our frustrated member is Qantas Gold and is seeking our views on whether they have any … Continued
Virgin Removes Bag-Free Fares. Enhancement or not?
On 17 March 2015 Virgin will remove the Saver-Lite fares from all domestic routes except Trans-Tasman routes. Virgin have announced that all fares will now include complimentary check-in luggage. Our members are sceptical about this so called enhancement. Firstly many members are disappointed that they will no longer have the bag-free option which allowed them … Continued
Qantas Loyalty not extended to Lounges
One member this week was unable to secure a Qantas codeshare flight on a return trip to Paris due to the route taken. The flight from Dubai to Paris had to be on an Emirates flight. As a Qantas Club member, our member was assured by the travel agent that access to the Emirates lounge … Continued