Taking a Chance on Flight Delays

Would you fly on the same day as an important event, such as a wedding? That’s the question michaele asks this week as they weigh up the pros & cons of cutting their short trip even shorter in order to avoid arriving back in Australia on the day of their wedding. Looking for your advice … Continued

Is Jetstar the World’s Worst Airline?

It’s been an embarrassing week for Jetstar after the airline was ranked last in an international survey comparing more than 70 airlines. The abysmal ranking earned Jetstar just one star out of five in the survey conducted by Choice in conjunction with Consumers International. But is Jetstar really the worst airline in the world? The … Continued

Flight Delayed? You Could Earn $860!

Flight delays can be frustrating, but sometimes there’s a silver lining. If you’re flying on a European airline, or any other airline on a flight departing Europe, you could be entitled to compensation. The European Union has generous laws designed to help passengers affected by flight delays and cancellations. The “EU261” regulations entitle passengers to … Continued

China Southern Put to the Test

Our member mushez recently sampled China Southern Airlines on a quick trip to China. Four China Southern flights were taken in total as our member flew from Brisbane to Shanghai and back, with a stopover in Guangzhou in both directions. So, would the airline meet expectations? Concerned about the quality of the catering, our member stocked … Continued

Qantas Priority Baggage Blues

This week our members complain about the notoriously unpredictable approach of Qantas to priority baggage. One member has status, flies business class and has priority marked luggage but finds that their bags are still often the last to arrive off the conveyor. Many members find this frustrating given that priority luggage is trumpeted as a … Continued