If you’ve ever been involved in a dispute with an airline, you probably know how frustrating it can be. Airlines are often unwilling to do the right thing by the customer and as a passenger, it’s often easy just to give up. But did you know that there is an advocate that may be able … Continued
Our member Gungadin6’s recent Air New Zealand nuisance has been received with mixed reactions by our forum members. Gungadin6 was on an Auckland to Sydney flight when it was diverted to Melbourne without explanation. Upon arrival in Melbourne our member was still not given an explanation and waited for forty five minutes to get to … Continued
The famous (and sometimes the not so famous) are known for the occasional dummy spit. That moment when they feel like someone clearly does not know who they are. For a purser onboard Korean Air this week, such a moment resulted from a career-limiting move they made onboard a departing flight. And it was all … Continued
One platinum member this week is furious that they were pulled from a flight for arriving at the gate 15 minute prior to departure time. This resulted in our member having to fork out an additional $120 to catch a later flight. It would seem that Virgin made little effort to track our traveler down … Continued
These days it seems it’s almost a daily occurrence. Be it helping themselves to their duty free stash or just taking advantage of the airlines generosity, passengers are confusing the cabin with a public bar and acting accordingly. With an unruly passenger onboard, and cabin safety of paramount importance, the resultant diversion comes at great … Continued