Flights to and from Denpasar are in limbo as Mount Agung, a volcano on the Indonesian island of Bali, threatens to erupt. Locals have been evacuated from the immediate vicinity of the volcano but flights are still operating as normal… for now. Aircraft cannot fly through volcanic ash for safety reasons. In 1982, British Airways … Continued
Dozens of flights to and from Auckland, New Zealand have been cancelled over the past fortnight. Many long-haul flights departing Auckland have also been forced to make costly diversions en-route. The cause of the chaos is a severe shortage of fuel at Auckland Airport that could last up to two weeks. Until the fuel supply … Continued
Flight cancellations can cause great inconvenience and wreak havoc to your travel plans. But sometimes there is a silver lining. This week our members share times they have benefitted from flights being overbooked, cancelled or delayed. Numerous passengers have been compensated with free upgrades, free hotels and bonus frequent flyer points, and one member tells … Continued
Aircraft downgrades are frustrating for frequent flyers. But Qantas took this a step further recently, cancelling their last flight of the day and rebooking passengers onto a bus! To make matters worse, our member had paid a premium for a “flexible” ticket. Despite this, they ended up paying $127 for the privilege of changing their … Continued
Australian travellers have faced delays and longer waiting times at airports around the country over the past week after security was tightened. It follows the discovery of an alleged terrorist plot involving a flight from Sydney to Abu Dhabi. Following the arrest of four people last week, security was immediately enhanced at Australian airports. As … Continued