Showing the latest news for category Qantas.
After many years of loyalty to the flying kangaroo, one dissatisfied member feels that Qantas has failed to return the favour. This member has held Platinum status for over a decade, but had to put overseas travel on hold for a year due to the birth of a child. Qantas does not allow members to … Continued
A new partnership between Qantas and China Eastern Airlines has been approved by the ACCC. The joint venture means that Qantas’ relationship with China Eastern will be akin to the much-touted partnership with Emirates. Qantas and China Eastern flyers will receive reciprocal benefits when flying on either airline including lounge access, other status privileges such … Continued
Brand new Boeing 787 aircraft will be added to the flying kangaroo’s international fleet from 2017. This is just one piece of good news to come from the Qantas full-year financial results, announced last week. Following consecutive losses and a lengthy restructuring program, Qantas also announced a large profit. It seems that our national airline … Continued
This week our members discuss the compensation received from Qantas after their flight was ruined by defective on-board equipment. Issues warranting compensation on recent flights range from faulty in-flight entertainment systems to broken seats; and the compensation received varied from a few thousand points to many hundreds of dollars. Although most passengers would prefer that … Continued
Qantas announced last week that it will add two additional domestic routes to destinations in Queensland. From October, the airline will begin long-awaited direct flights between Melbourne and the Gold Coast. Flights from Sydney to the Sunshine Coast will also be added just in time for Christmas. This comes as further good news for Queenslanders … Continued
With over 10 million members, the Qantas Frequent Flyer program is arguably the most popular frequent flyer program in Australia. Technically it isn’t free to join as Qantas charge an $89.50 joining fee to Australian residents. But the good news is that there are a number of ways to avoid paying this fee altogether and … Continued
For the second time this year, Qantas has cut its fuel surcharges following an ongoing decline in fuel prices. These cuts will reduce the price of frequent flyer redemption tickets by up to 25%, depending on the route and travel class. Our members are mostly pleased to see a reduction, however agree that Qantas’ fuel … Continued
One member is in a rather envious position. They want to use their frequent flyer points to cross that first class flight off their bucket list. Faced with a multitude of airlines and first class products to choose from, our member asks for advice in choosing the best route and airline to make the most … Continued
Our national airline is often a hot topic of debate on AFF. One member this week is frustrated by Qantas’ lack of competitiveness. Despite being a loyal Qantas flyer, a price difference of over $2,000 on a return flight to New York in business class is simply too much. Even though the member wants to … Continued
Our members are disappointed that Optus will no longer award customers with Qantas points from July. A number of customers have threatened to leave the telco, while the news has frustrated some Optus customers on contracts they are unable to get out of. Optus became a Qantas Frequent Flyer partner to much fanfare in 2011. … Continued
After a year-long hiatus and months of speculation, Qantas recently announced they are resuming flights between Perth and Singapore, with services to resume in June. The route was operated for many years until it was cut from the route map in an apparent cost-cutting exercise last year. The move angered many Perth-based flyers, who were … Continued
Flying in first class on an international flight is something many of us would love to do if we had the chance. Luckily, thanks to many of the tricks discussed on AFF, first class flying is not out of reach. But for someone who has never experienced the luxury of the pointy end of the … Continued