Showing the latest news for category Qantas.
This week one member reveals why they abandoned their loyalty to Qantas. After years of successive frequent flyer program devaluations, this member felt like their loyalty was no longer a two-way street. The loss of Any Seat Awards, reductions in earning rates on oneworld airlines and a loss of anytime lounge access all contributed to … Continued
You’ve worked hard to build a healthy Qantas point balance, but what is the best way to spend them? This week our members share their tips and strategies to gain maximum value from your points. Premium cabin upgrades and reward flights, especially on long-haul international flights, are some of the best value, and most popular … Continued
International Business class flights are one of the most popular, yet elusive ways to spend Qantas points. Reward flights are limited, but the ultimate points redemption is still well within reach! The trick to scoring the perfect reward flights is thorough forward-planning. This is because most of the reward seats are taken almost a year in … Continued
The security of Qantas Frequent Flyer accounts is being questioned this week after a member’s account was hacked. Almost 50,000 points were stolen. The member’s private information would have also been compromised. Having somehow managed to obtain this member’s PIN number, the hacker redeemed over 30,000 points worth of Myer gift vouchers. After spotting the fraudulent transactions, … Continued
It appears that Qantas is now severely restricting Classic Flight Reward seat access to Bronze frequent flyers, particularly in premium cabins. Members of oneworld and other partner airline programs wishing to redeem points for Qantas flights may also be affected. Our members have noticed a significant difference in the award availability seen on the Qantas website by … Continued
Following an involuntary downgrade from Business to Economy, one member is frustrated with Qantas’ refusal to offer any sort of refund or compensation. This member had originally booked a Business class ticket from Canberra to Singapore via Melbourne. But the domestic connection was later downgraded to Economy. Qantas offered no refund, and only begrudgingly agreed … Continued
Qantas recently announced plans for a brand new lounge in London’s Heathrow Airport. The stylish multi-storey lounge in Terminal 3, which is expected to open in early 2017, will be a “shared” lounge space. Business and First class passengers, as well as Gold, Platinum and Platinum One frequent flyers will all have access. Qantas has … Continued
The prospect of sitting in Economy on a long-haul flight can be daunting. But not all seats were created equal! Luckily, exit row and extra-legroom seats can make the flight much more comfortable. There are a number of excellent Qantas Economy seats on the Airbus A380 to choose from. What economy seats would people suggest for … Continued
Qantas is now allowing classic reward flights to be upgraded with points. This means that passengers using points to book reward flights in Economy or Premium Economy can enter the “upgrade lottery” for a bump-up to Premium Economy or Business class. (Business Class rewards remain ineligible for upgrades to First class.) So… is this a … Continued
Some lucky Qantas Business class passengers have the opportunity to fly in First class seats – for no extra cost! Qantas international flights operated by Boeing 747 aircraft are sold as three-class services; featuring Economy, Premium Economy and Business class. But two of Qantas’ remaining Boeing 747s actually feature a fourth cabin class: First. As Qantas … Continued
When redeeming your Qantas Frequent Flyer points for flights, there are two main options. The first is to book a “Classic Flight Reward”. This is generally regarded as the best value, although reward seat availability is limited. The second option is “Points Plus Pay”. This redemption simply takes any airfare, converting the cash price to … Continued
Qantas’ Price Promise is virtually worthless, according to one member. This member’s recent claim was rejected on a minor technicality. But Qantas still refused to honour their guarantee, even after further supporting evidence was submitted. Qantas customers are offered a refund of the fare difference and 1,000 Qantas points if a cheaper price is found … Continued