Despite a reputation of superior reward seat availability, it seems Virgin Australia has drastically slashed frequent flyer redemption flights made available to the USA. Significantly fewer reward seats, particularly in premium cabins are now being released, leaving Velocity Frequent Flyer members frustrated. It has not traditionally been difficult to find reward seats on Virgin Australia … Continued
Virgin Australia will cease operating most of their flights to South-East Asia from next March. Virgin will withdraw entirely from the Perth-Phuket route, while three of the airline’s flights to Bali will be handed over to low-cost subsidiary Tigerair. Virgin will provide Tigerair with three Boeing 737 narrow-body aircraft to operate the flights between Bali … Continued
Virgin Australia has begun fitting its A330 aircraft with brand new, luxurious business class seats, with the airline’s Boeing 777s next in line for an upgrade. Pictures of the new seat design were released several months ago. Our members are very impressed by the elegant yet practical design. The seats convert into 80 inch lie-flat … Continued
There are many different ways to use Virgin Velocity points to fly to Europe. Unfortunately Virgin Australia do not fly to anywhere in Europe using their own aircraft, but several partner airlines fill this gap. One of the most common methods would be to fly on Etihad Airways via Abu Dhabi. As Etihad is a … Continued
Our member FIFOSuit recently headed to the United States for a whirlwind of a trip. Six US and Canadian cities including Las Vegas, New York and Toronto were visited in just twelve days. As a Velocity frequent flyer, our member decided to fly with Virgin Australia to LA. Delta, Virgin’s partner airline, was used for … Continued
This week one member is in an enviable position. They have over 100,000 Velocity frequent flyer points stashed away and request advice about the best value way to use these points. Velocity Frequent Flyer points can be used for a variety of different redemptions including reward flights, upgrades, holidays, gift vouchers, products at the Velocity … Continued
This week a number of members accuse Virgin Australia of blatant misleading advertising after a member was refused a glass of wine on a recent flight. This member chose to fly Virgin on the back of a high-profile campaign promoting the free food and drink now available on all Virgin flights. In the advertisements, a … Continued
Virgin Australia recently announced a new partnership with South African Airways. As part of the agreement, Velocity members can earn and redeem points with South African Airways. They also have access to reciprocal status benefits, such as lounge access, when flying South African. The partnership is a fairly useful addition to the global network of … Continued
With much hype, Virgin Australia recently introduced its “Fare Promise”. Under the scheme, Virgin claims it will match the prices of its own flights if they are cheaper on a third-party website. In addition, members with eligible claims will receive 500 Velocity points. It sounds good in theory, but a closer inspection of the fine … Continued
As Agoda is a partner of Virgin Australia, Velocity frequent flyers should be able to earn points by booking hotel accommodation online through the Agoda booking portal. However, some of our members have reported that the entitled points have not been posting properly. Are our members doing something wrong or is there a problem on … Continued
Virgin Australia Velocity has a shiny new partner. Velocity members can now earn 2 points per litre of petrol by filling up at BP petrol stations, as well as 2 points per dollar spent in-store. The new partnership is a welcome addition for our members who are more than happy to start taking advantage of … Continued
One member is frustrated at what they perceive as a considerable devaluation of Virgin’s more expensive Flexi fares. They complain that while the benefits have decreased, the prices of Flexi fares have soared. Flexi fares often cost triple the price of a standard Saver ticket. Can someone enlighten me on the benefit of booking a … Continued
