Throughout the pandemic, Qantas has offered a range of initiatives to help frequent flyers to extend their status. After initially extending everyone’s status for one year in 2020, Qantas in 2021 and 2022 has also offered frequent flyers based in Australia and New Zealand the opportunity to extend their status for another year by booking … Continued
Qantas Frequent Flyer is giving 30% off the points required for Classic Flight Rewards to selected Australian regional destinations, for travel from 1 June until 30 November 2022. This discount is available when booking by 15 May 2022. In addition, Qantas has turned over 1,700 flights on 33 Qantas regional routes into “Points Planes” for … Continued
Many Qantas customers have not received any compensation after they didn’t receive food as advertised on their flights. To make matters worse, one passenger has now been waiting two months for a response from Qantas Customer Care after their Business Class meal contained pieces of plastic. Qantas not forthcoming with compensation for reduced Easter long … Continued
Qantas will now restore its direct flights from Perth to London from 23 May 2022 – around four weeks earlier than previously planned. The announcement comes just days after Qantas had to offload large numbers of bags and passengers from its Darwin-London flights due to emergency runway works at Darwin International Airport. With a shortened runway … Continued
Qantas has revealed how it plans to configure its new Airbus A350-1000 long-range aircraft which will fly non-stop from Australia to cities including London and New York from late 2025. The airline yesterday announced a firm order for 12 Airbus A350-1000 aircraft which will be delivered between 2025 and 2028. These will be used for … Continued
Qantas is reportedly considering removing the ability for passengers on domestic flights to check-in and print boarding passes at airport kiosks, in a move designed to encourage more travellers to check-in online or via the Qantas App. Australian Frequent Flyer understands that Qantas will still have kiosks at domestic airport terminals going forward, such as … Continued
Qantas has been forced to offload passengers and bags from its Darwin-London flights over recent days due to repair works taking place on the main runway at Darwin International Airport. Numerous passengers have been bumped from flights QF1 and QF9 in recent days, often with little warning. One Qantas passenger, for example, was sent an … Continued
Spirits are finally back on the spirit of Australia, with Qantas bringing back spirits in Business Class on domestic flights from today. Australian Frequent Flyer understands that Qantas will also resume hanging passengers’ jackets in domestic Business Class from today. In addition, on longer domestic flights, Business Class passengers will once again be offered a drink … Continued
The Oneworld Classic Flight Reward is a very popular Qantas Frequent Flyer redemption, and for good reason. For just 132,400 Qantas points in Economy or 318,000 Qantas points in Business Class (plus taxes), you could fly around the world with up to five stopovers! But the Qantas Oneworld Classic Flight Reward (sometimes referred to as … Continued
Many Qantas domestic flights over this Easter long weekend have departed without normal catering on board due to severe staffing shortages at the airline’s caterer. Australian Frequent Flyer understands that the catering problems began last Thursday. Things are expected to return to normal by Tuesday, 19 April 2022. The catering issues have been affecting many … Continued
Qantas will launch two new international destinations from Sydney later this year, with non-stop flights to Seoul and Bengaluru. Jetstar will also launch a new route from Sydney to Seoul. Tickets are already on sale and Qantas Classic Flight Reward seats are now available on some of these flights. The first three Qantas flights from … Continued
Qantas CEO Alan Joyce this week apologised to customers for the long call centre wait times. Chief Customer Officer Stephanie Tully also emailed customers with “an update on contact centre wait times”, where she admitted the current situation has “not been acceptable”. It’s good to see Qantas at least acknowledging there’s a problem, but the … Continued
