Showing the latest news for category Qantas.
Throughout the pandemic, many Qantas customers have complained about having to wait many weeks or months to receive a refund from Qantas for cancelled flights. Others have found it too difficult to request a refund. The good news is that Qantas recently made changes to its refund processes to make it easier and faster for … Continued
Qantas will fly non-stop from Perth to Johannesburg in South Africa, with a new thrice-weekly service launching in November 2022. Operating on Tuesdays, Thursdays and Saturdays, QF65 will depart Perth at 3pm and arrive in Johannesburg after 11 hours and 15 minutes of flying at 8.15pm, local time. The return service QF66 will depart Johannesburg … Continued
When deciding which airline to fly to London, there were several reasons that Peter, the husband of AFF member Alectoris, decided to book with Qantas. A key consideration was that Qantas offers non-stop flights from Australia to the UK, avoiding the uncertainty of transiting via a third country given the changing COVID-19 situation. Being particularly … Continued
Qantas Frequent Flyer is giving 30% off Classic Flight Reward seats in Economy on selected international routes until 19 June 2022. The discount covers Qantas flights on eligible routes for travel dates between 23 July 2022 and 1 June 2023. It also covers various Jetstar flights for travel from 23 July 2022 until 25 March … Continued
As Alaska Airlines is a Qantas partner airline and a member of the Oneworld alliance, its flights are available to book using Qantas Frequent Flyer points. But when redeeming Qantas points for seats in Alaska Airlines’ premium cabin, Qantas Frequent Flyer members are being routinely overcharged. Instead of paying “Business Class” prices, Qantas Frequent Flyer … Continued
EXCLUSIVE | Most Qantas customers who’ve tried to contact the airline’s call centre in recent months will be aware that it has major problems. Apart from the long wait times often running into hours, nearly everyone who doesn’t have Qantas Platinum or Platinum one status is having their calls redirected to one of Qantas’ outsourced … Continued
Qantas passengers will finally be able to select exit row and extra legroom seats on long-haul flights again from tomorrow, with the airline removing the block on these seats that was introduced two years ago. When flying long-haul in Economy Class to faraway destinations like Singapore, Johannesburg, Los Angeles or London, an exit row seat … Continued
Qantas’ first commercial flights to Rome since 2003 haven’t even taken off yet, but some flights on the flying kangaroo’s seasonal Perth-Rome service are already sold out. Qantas will commence 3x weekly Sydney-Perth-Rome flights on 22 June 2022 using Boeing 787-9 Dreamliners. The route will run over the peak European summer period and the September … Continued
Earlier this month, we brought you the story about Qantas’ plan to remove domestic airport check-in kiosks and replace them with new self-service machines that can only print luggage tags and charge for excess baggage. This new technology is now a reality, with Qantas commencing a trial of the new airport kiosks that cannot check … Continued
When calling an airline to make a simple enquiry about a confirmed booking, you certainly wouldn’t expect them to cancel your entire ticket without your consent or knowledge. But that’s exactly what happened to a Qantas Frequent Flyer member recently after they called Qantas to enquire about changing their Business Class flights. AFF member davidhes had … Continued
Update: Since this article was published, Qantas appears to have pulled all First Class award inventory. For many people with Qantas Frequent Flyer points, redeeming for a First Class international flight is the “holy grail” of rewards. But it can be exceptionally difficult to find Qantas First Class award availability, even if you have status … Continued
Last week, Qantas announced a huge order of brand new Airbus aircraft. The showpiece of the announcement was the new Airbus A350-1000s which will fly Qantas’ non-stop “Project Sunrise” flights from Sydney to London and New York. But Qantas also announced a large order of Airbus A321XLR and A220 aircraft which will ultimately replace the … Continued