In Australia, members of parliament are eligible for complimentary membership of Qantas’ exclusive, invitation-only Chairman’s Lounge. This comes with the ultimate in perks when flying with Qantas including personalised service, free upgrades and access to dedicated VIP lounges in major Australian airports – among many other unwritten benefits. Virgin Australia also operates a special invitation-only … Continued
Qantas has announced plans to build a new domestic Business Lounge at Adelaide Airport to serve alongside its existing Qantas Club lounge. It’s one of a range of Qantas lounge upgrades announced today as Qantas revealed an underlying loss before tax of $1.86 billion for the 2021-22 financial year. The new Qantas domestic Business Lounge … Continued
Qantas will return to the Big Apple in 2023, with a new one-stop service from Sydney to New York’s JFK airport via Auckland, New Zealand. Launching on 14 June 2023, Qantas flight QF3 will depart Sydney at 10.05am on Wednesdays, Fridays and Sundays, arriving in Auckland at 3.15pm. After a 105-minute turnaround in Auckland, the … Continued
Qantas recently launched weekly flights from Sydney to Tonga and Samoa, with the latter service operating via Brisbane. Seats to Tonga start from $866 return, while Sydney-Apia fares start from $966 return in Economy Class. Fares in Business are obviously a lot more expensive. But if you have Qantas points to spend, there’s currently good … Continued
On Sunday, Qantas issued an apology to frequent flyers for the airline’s recent operational issues and offered a range of gifts as a peace offering. One of the promises made was that Qantas would release more Classic Flight Reward seats, with the first tranche of additional award availability to be released from 12pm today. On … Continued
Qantas will offer flight discounts, more Classic Reward availability and other bonus benefits to its frequent flyers in an attempt to apologise for the “recent operational challenges” that have seen many flights delayed or cancelled and bags go missing. All Qantas Frequent Flyer members will also receive a further 12-month status extension. Qantas says it … Continued
Thousands of Qantas passengers with international bookings received notifications on Tuesday that their flight’s departure time had been pushed back by one minute. Then, on Wednesday, Qantas moved the departure times on these flights forward by one minute – reinstating their original departure times. Qantas international flights departing Sydney and Melbourne were affected by the … Continued
Qantas CEO Alan Joyce recently told a room full of business leaders and journalists in Perth that the airline’s frequent flyer scheme and points “are the envy of the world”. In this month’s Qantas Magazine, Joyce also wrote that Qantas is “making it easier for members to book that dream trip with Qantas Points”. Sadly, the … Continued
Many Qantas customers are already well aware of the major problems right now with the Qantas call centre. To Qantas’ credit, the horrifyingly long wait times have now started to come down. But even if you can get through to somebody and don’t get hung up on, trying to make or change a Classic Flight … Continued
Qantas’s loyalty business is now much more than just the Qantas Frequent Flyer program. There’s also Qantas Business Rewards, Qantas Club, Qantas Points Club, the Green Tier program, and alongside this, Qantas now sells everything from wine to insurance. There’s not much more that can be added, but that hasn’t stopped Qantas researching the possibility … Continued
If you have Points Club membership, Qantas Frequent Flyer Silver status or a premium Qantas co-branded credit card, you may have received some complimentary Qantas lounge invitations. These one-time passes can generally be used to access domestic Qantas Club and international Qantas Business Lounges before flying on the same day with Qantas or Jetstar. If … Continued
When I needed to fly from Melbourne to Sydney with a checked bag this week, I’ll be honest – Qantas was not my first choice. Given all the delays, cancellations and lost bags of late – combined with Qantas’ woeful customer service on the ground when things go wrong – I would have preferred to … Continued
