The Australian Frequent Flyer (AFF) forum is a wonderfully useful resource for travellers. Our forums cover all sorts of travel-related topics including airlines, loyalty programs, credit cards, hotels and much more!
There are many knowledgeable AFF members that are happy to answer any travel-related questions you may have. Asking questions will enable you to get the most of AFF… and chances are, there are other members with similar questions that will also benefit from the answers. But if you’re new to AFF, we realise that it can all seem a little overwhelming.
AFF has a range of dedicated threads for specific types of travel-related questions. Here are some of the most popular threads…
Lounge Access Help Desk
The Lounge Access Help Desk thread is the place for questions about airport lounge access entitlements or assistance in choosing the best lounge at any airport.
Upgrade Probability Help Desk
The Flight Availability/Loadings & Upgrade Probability Help Desk is where you can request for members with Expert Flyer access to check a flight’s loading. This information could be useful if you’re hoping to score a flight upgrade.
Aircraft Seating Help Desk
The Seating Availability/Allocation/Configuration Help Desk is dedicated to questions about the availability of specific seats (such as front row or exit row seating) or the aircraft configuration operating any flight.
Ask the Pilot
Ask the Pilot is one of AFF’s most popular threads! Here, you can ask (almost) anything to our pilot contributors, one of which is a Qantas A380 captain.
Ask the Flight Attendant
In a similar vein to Ask the Pilot, the Now Boarding … Chicken or Beef? thread is the place for any questions you may have about the work of flight attendants.
Want some insider tips or advice about a specific destination you’re planning to visit? The Destination Guide forum is the place for you.
If you have a travel-related question that doesn’t fit one of these categories, that’s totally fine! It’s best if you try to post the question in the relevant forum. For example, questions about Qantas or its frequent flyer program are best asked in the Qantas Frequent Flyer Program forum. If you can’t find a suitable forum, you can post in the Your Questions forum.
We hope you find AFF a useful resource. Remember, there’s no such thing as a stupid question!