Travel Insurance is a popular topic of discussion on the Australian Frequent Flyer website. We really believe that proper insurance cover is vital! We provide tips to help you decide which travel insurance policy is best for you.
A Qantas ticketing error has left a customer stranded in Cuba and more than $2,000 out of pocket. AFF member Sheenaec7 had booked an Iberia reward flight from Havana to Madrid in Business class, using Qantas points. But upon arriving at Havana Airport to check in for the flight, they were told there was no booking. It … Continued
Regional Australian airline JetGo has entered voluntary administration, suspending all commercial passenger flights as of 1 June 2018. JetGo customers with existing flight bookings may be entitled to a refund by initiating a credit card chargeback. If the refund is unsuccessful, JetGo’s administrator advises that customers can lodge a “Proof of Debt” claim. For customers … Continued
One AFF member recently flew with Qantas to Singapore, then returning with Singapore Airlines. Unfortunately for henleybeach, their suitcase was damaged on both flights. But the follow-up customer service received from each airline could not have been more different! This member flew with Qantas in Business class from Adelaide to Singapore in February. They sent … Continued
They say that if you can’t afford travel insurance, you can’t afford to travel. But this latest travel insurance horror story is a timely reminder to also read the fine print carefully. A British tourist has died in an Egyptian hospital after becoming ill on holiday. Although the man did have travel insurance, the insurance … Continued
If you’ve been following the news, you’re probably aware that Mt Agung on the Indonesian island of Bali began erupting last week. This resulted in chaos for travellers stranded in Bali as flights were diverted, delayed and cancelled. Denpasar Airport remained closed for several days due to volcanic ash in the vicinity of the airfield, which … Continued
QantasLink flights to Lord Howe Island cost well over $1,000 round-trip. But, why pay thousands when you can fly to this idyllic natural wonder for just 8,000 Qantas points? The Opportunity Lord Howe Island is an idyllic natural wonder situated in the Tasman Sea, just 600km from the east coast of Australia. The island boasts … Continued
Flights to and from Denpasar are in limbo as Mount Agung, a volcano on the Indonesian island of Bali, threatens to erupt. Locals have been evacuated from the immediate vicinity of the volcano but flights are still operating as normal… for now. Aircraft cannot fly through volcanic ash for safety reasons. In 1982, British Airways … Continued
Airberlin, Germany’s second-largest airline, has filed for bankruptcy. Airberlin flights are still operating as normal for the moment, thanks to a loan from the German government. But the long-term future for the airline is perilously uncertain. Airberlin is a partner airline of both Qantas, through its membership in the Oneworld alliance, and Virgin Australia. The … Continued
Our members have discovered an ingenious way to earn 20,000 Amex Membership Rewards points for as little as $35! These points can be transferred at a 1:1 rate to numerous frequent flyer programs, including Virgin Australia, Singapore Airlines, Cathay Pacific and Emirates. American Express is currently offering 20,000 bonus points when taking out an Amex … Continued
Would you fly on the same day as an important event, such as a wedding? That’s the question michaele asks this week as they weigh up the pros & cons of cutting their short trip even shorter in order to avoid arriving back in Australia on the day of their wedding. Looking for your advice … Continued
Numerous members have visits to South Korea planned in the coming weeks and months. But given recent tensions with North Korea, is it currently safe to visit? About to pack and head to MEL for the HKG > ICN flight, but cannot seem to break away from family calling about the Korean peninsula. I’ve been through a few risks … Continued
How does an easy 30,000 Qantas points sound?! Qantas is currently offering up to 30,000 frequent flyer points to new Qantas Assure life insurance customers! New customers can earn 10,000 points for taking out a single insurance policy, or 30,000 points for two policies. These points will be credited after 60 days, and the policy may … Continued