There’s not much worse than being bumped from a flight at the airport! Luckily for Qantas passengers, the airline is proactively working to avoid this. It’s now offering free upgrades to passengers willing to give up their seats on oversold Qantas flights. An AFF member recently received a phone call from Qantas the day before … Continued
Expert Flyer is one of the most useful online tools for frequent flyers. The many Expert Flyer features can help to secure an upgrade, find award availability, pick the best seat on the plane, and much more! A lot of the information available on Expert Flyer, such as real-time flight availability, is not otherwise available … Continued
A disruptive Qantas passenger who assaulted crew members has been fined more than $25,000 and banned from flying Qantas. The incident occurred on QF652, a redeye service from Perth to Brisbane, in July last year. The man attacked crew members after they confiscated a flask of alcohol that he had carried on board. The Airbus … Continued
Unfair airline contracts and excessive flight change fees could soon be a thing of the past. The Australian Competition and Consumer Commission (ACCC) has vowed to take on Australia’s airlines to ensure greater consumer protections. According to the ACCC, airline contracts are currently too one-sided in the airline’s favour. The ACCC identified 3 key issues in … Continued
If you’ve been following the news, you’re probably aware that Mt Agung on the Indonesian island of Bali began erupting last week. This resulted in chaos for travellers stranded in Bali as flights were diverted, delayed and cancelled. Denpasar Airport remained closed for several days due to volcanic ash in the vicinity of the airfield, which … Continued