JetGo Enters Voluntary Administration

Regional Australian airline JetGo has entered voluntary administration, suspending all commercial passenger flights as of 1 June 2018. JetGo customers with existing flight bookings may be entitled to a refund by initiating a credit card chargeback. If the refund is unsuccessful, JetGo’s administrator advises that customers can lodge a “Proof of Debt” claim. For customers … Continued

Great Qantas Service at Brisbane Airport

An AFF member has acknowledged the outstanding Qantas service they received from the airline’s ground staff at Brisbane Airport this week. Stevo.1702 was flying from Townsville to Roma with a very tight connection in Brisbane. On any other day, this member would have missed the connection. But the Qantas staff went above and beyond ensuring not … Continued

Boeing 787 Engine Problems Ground Aircraft

Boeing 787 engine problems are causing serious disruptions to flights with Air New Zealand, LATAM Airlines, British Airways and several other airlines. But, thankfully, not all airlines operating the Dreamliner are affected. Here’s what you need to know… What are the Boeing 787 engine problems? Some airlines have discovered that the turbine blades in their … Continued

Air France in Financial Trouble?

Air France, the French flag carrier and a founding member of the SkyTeam alliance, could be in serious financial trouble. The airline’s CEO resigned last week amid an ongoing industrial dispute, sending the share price plummeting. Meanwhile, the French government says the airline’s future is in the balance, vowing not to bail out the airline. … Continued

Delays Expected as Tigerair Strike Looms

If you’re flying Tigerair this weekend, be prepared for flight delays and cancellations. The union representing Tigerair pilots has announced that protected industrial action will commence on Friday. The Tigerair strike is scheduled to commence at 6am on Friday 4 May, and run until midnight on Sunday 6 May. Thankfully, the Tigerair strike would not … Continued