Airlines Get Away With So Much By Fobbing Off Complaints
Airlines are quick to take your money, but often slow to refund it when you’re owed compensation. They get away with too much by ignoring complaints.
Tag: Complaints & Resolutions
About Time: Qantas Will Improve Reward Flight Downgrade Compensation
Qantas’ current policy for compensating passengers downgraded on Classic Reward bookings is unreasonably poor. The airline finally doing something to fix this.
Velocity Members Lose Access to United Business Reward Seats
Australians can no longer redeem Velocity Points for United Business Class reward seats to the USA, because United hasn’t released a single one for more than two months. Singapore Airlines has also stopped releasing Business reward seats to Velocity members from Sydney, Melbourne and Perth to Singapore.
QantasLink A220 Business Class Review
We review QantasLink’s regional Airbus A220-300 Business Class from Canberra to Melbourne. While there was a catering issue, the seat was comfortable and the great service from the cabin crew saved the day.
Qantas Double Status Credits Count Towards Lifetime Tiers Again
Qantas has reversed its unpopular decision not to let double status credits count towards lifetime status after a swift backlash from the frequent flyer community.