The Crazy Adventure of an AFF Member’s Lost Phone
In the Qantas safety video played at the start of every flight, passengers are told that if they lose their phone they should contact a crew member immediately. “Please avoid moving
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Credit Card Points Transfer Assistant
To get started with the AFF Credit Card Points Transfer Assistant, please select your credit card rewards program:
AFF Seat Comparison Tool
When booking a flight in Premium Economy, Business or First Class, there can be a substantial difference in the seats available on different airlines and aircraft types.
The AFF Seat Comparison Tool is designed to help you to make an informed decision when booking a flight in a premium cabin.
Go to the AFF Seat Comparison Tool to make an informed decision for your next flight
Award Booking Service
It can be difficult to work out how best to redeem your points and to find award availability. Airlines make it as difficult as possible to redeem your hard-earned points effectively. But there’s no need to waste hours searching for award seats that might not even exist!
Together with Frequent Flyer Solutions (our sister website), we can help with simple award flight bookings, right through to complex round-the-world itineraries. Our team knows how to find award availability, how to take advantage of frequent flyer program sweet spots, and we can help you to maximise free stopovers & open-jaws. If you have points with more than one airline or rewards program, we can also advise on the best program to use. So your points go even further!
Personalised Frequent Flyer Advice
Join Matt Graham, one of Australia's leading frequent flyer point experts, for a 60-minute Personal Frequent Flyer Points Consultation. Matt offers personalised advice on topics including:
Comprehensive Training Program
Our Training Program is the ultimate resourse for Australian travellers that want to learn how to travel better for less. It comprises of 10 courses developed from the ground up by our experts:
Informative Live Webinars
Our Frequent Flyer Solutions live webinars cover a wide range of topics of interest to frequent flyers, point collectors and anyone that wants to get more out of their travel.
By attending these hour-long sessions you’ll get to hear – directly from our experts – the very latest tips and strategies to travel better for much less! You’ll also have the opportunity to ask questions, and to interact with our team & other webinar participants.
Here you can read articles related to post flight activities. This includes topics such as lost luggage, immigration and the like.
In the Qantas safety video played at the start of every flight, passengers are told that if they lose their phone they should contact a crew member immediately. “Please avoid moving
Read moreThere are renewed calls for the Airline Customer Advocate to be replaced by an independent ombudsman, after consumer advocacy group CHOICE found it has failed to resolve airline complaints –
Read moreEarlier this year, Lufthansa attempted to sue a passenger that exploited hidden-city ticketing. After they skipped the last flight on their ticket, the German airline demanded this customer pay the
Read moreIf you’re flying to, from or within Canada, you’re now entitled to up to $1,000 in compensation if your flight is delayed or cancelled. And if you’re bumped from a
Read moreEarlier this week, I made what is quite possibly the stupidest travel mistake I’ve ever made. After 472 commercial flights, it finally happened… I left my passport on the plane.
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