An Air New Zealand customer is significantly out of pocket after a series of unfortunate events that none of the three airlines involved are willing to take responsibility for. While Air New Zealand, Qantas and Emirates play the blame game, this passenger is still waiting for a refund. Artorias was booked to fly across the Tasman with Air New Zealand, but the flight was … [Read more...]
Here you can read articles related to post flight activities. This includes topics such as lost luggage, immigration and the like.
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Unlike in Australia, Europe has a government-mandated compensation scheme that forces airlines to compensate passengers affected by delayed, cancelled and overbooked flights. European airlines - and non-European airlines flying from Europe - are legally required to pay compensation to passengers delayed over two hours. In theory, this is a very consumer-friendly system that … [Read more...]
We've all been there at some point! After getting off a flight, you realise that you left something of value on board the plane. That's exactly what happened to AFF member Jenya recently after an exhausting overnight Qantas flight from Perth to Melbourne. Forgot my sunglassess in seat pocket on redeye from PER to MEL (was really sleep deprived). Any chance to locate it from … [Read more...]
Flight cancellations can cause great inconvenience and wreak havoc to your travel plans. But sometimes there is a silver lining. This week our members share times they have benefitted from flights being overbooked, cancelled or delayed. Numerous passengers have been compensated with free upgrades, free hotels and bonus frequent flyer points, and one member tells of an … [Read more...]
Iran is a fascinating and increasingly popular tourist destination. Located in the Persian Gulf, Iran is home to spectacular scenery, impressive architecture, warm hospitality and thousands of years of history. If you've been thinking about a holiday in Iran, you're not alone. The number of visitors to Iran has surged in recent years. But there is one distinct disadvantage … [Read more...]