If you're flying to, from or within Canada, you're now entitled to up to $1,000 in compensation if your flight is delayed or cancelled. And if you're bumped from a flight due to overbooking, you could receive up to $2,400. As part of new Air Passenger Protection laws, airlines in Canada are also now required to compensate passengers for lost baggage. The new Air Passenger … [Read more...]
Here you can read articles related to post flight activities. This includes topics such as lost luggage, immigration and the like.
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Earlier this week, I made what is quite possibly the stupidest travel mistake I've ever made. After 472 commercial flights, it finally happened… I left my passport on the plane. Normally after losing your passport you'd realise fairly quickly. But by the time I realised, three hours had passed and the plane had already operated another flight. I had placed my passport in the … [Read more...]
Clever airline passengers have used hidden-city ticketing for years to save money on their flights. But now airlines are starting to fight back against the practice. German airline Lufthansa is currently attempting to sue a "no-show" passenger that didn't board the last flight on their ticket. It's demanding back-payment for the significant difference in price between the … [Read more...]
An Air New Zealand customer is significantly out of pocket after a series of unfortunate events that none of the three airlines involved are willing to take responsibility for. While Air New Zealand, Qantas and Emirates play the blame game, this passenger is still waiting for a refund. Artorias was booked to fly across the Tasman with Air New Zealand, but the flight was … [Read more...]
Unlike in Australia, Europe has a government-mandated compensation scheme that forces airlines to compensate passengers affected by delayed, cancelled and overbooked flights. European airlines - and non-European airlines flying from Europe - are legally required to pay compensation to passengers delayed over two hours. In theory, this is a very consumer-friendly system that … [Read more...]