Clever airline passengers have used hidden-city ticketing for years to save money on their flights. But now airlines are starting to fight back against the practice. German airline Lufthansa is currently attempting to sue a "no-show" passenger that didn't board the last flight on their ticket. It's demanding back-payment for the significant difference in price between the … [Read more...]
Here you can read articles related to post flight activities. This includes topics such as lost luggage, immigration and the like.
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An Air New Zealand customer is significantly out of pocket after a series of unfortunate events that none of the three airlines involved are willing to take responsibility for. While Air New Zealand, Qantas and Emirates play the blame game, this passenger is still waiting for a refund. Artorias was booked to fly across the Tasman with Air New Zealand, but the flight was … [Read more...]
Unlike in Australia, Europe has a government-mandated compensation scheme that forces airlines to compensate passengers affected by delayed, cancelled and overbooked flights. European airlines - and non-European airlines flying from Europe - are legally required to pay compensation to passengers delayed over two hours. In theory, this is a very consumer-friendly system that … [Read more...]
We've all been there at some point! After getting off a flight, you realise that you left something of value on board the plane. That's exactly what happened to AFF member Jenya recently after an exhausting overnight Qantas flight from Perth to Melbourne. Forgot my sunglassess in seat pocket on redeye from PER to MEL (was really sleep deprived). Any chance to locate it from … [Read more...]
Flight cancellations can cause great inconvenience and wreak havoc to your travel plans. But sometimes there is a silver lining. This week our members share times they have benefitted from flights being overbooked, cancelled or delayed. Numerous passengers have been compensated with free upgrades, free hotels and bonus frequent flyer points, and one member tells of an … [Read more...]