Qantas Will Refurbish Its Airbus A330s

Qantas Airbus A330
Qantas will begin refurbishing selected Airbus A330s next year. Photo: Qantas.

Qantas will start refurbishing the cabins of some of its older Airbus A330s from next year. The cabin upgrade will include brand new Economy Class seats.

Earlier this year, Qantas announced an order for more Boeing 787 and Airbus A350 aircraft which will start to replace the aging Airbus A330 fleet from around 2027. But that fleet replacement program won’t be finished until early next decade. By then, most of Qantas’ A330s would be well over 20 years old.

Qantas realises this, which is why it has decided to refurbish the cabins of the A330s scheduled to leave the Qantas fleet towards the end of the replacement program.

The Qantas A330 cabin refurbishments are scheduled to begin in the 2024-25 financial year, meaning the earliest they could begin would be July 2024. It usually takes a few years before all the planned refurbishments are completed.

Qantas last refurbished its entire Airbus A330 fleet with new seats in all cabins between 2014 and 2019.

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What will the Qantas A330 cabin refurbishment involve?

Qantas has not yet revealed which of its Airbus A330 jets will be refurbished. However, we would expect that the domestic-configured A330-200s might be the priority.

The A330-200s configured for short-haul operations are particularly starting to show their age, and currently have no seat-back in-flight entertainment screens in the Economy cabin. Instead, iPads loaded with movies and TV shows – but no moving map – are offered to Economy passengers. There’s also only one toilet in Business Class.

Despite this, these jets are often used on flights up to 8 hours long from Australia to Singapore, Indonesia and the Philippines.

Qantas A330-200 domestic Economy cabin
The Qantas A330-200 short-haul Economy cabin. Photo: Matt Graham.

Qantas may also refurbish some or all of the A330-300s and/or long-haul A330-200s, although those jets are in less need of a cabin upgrade.

Qantas A330-300 Economy Class
Qantas A330-300 Economy Class. Photo: Qantas.

We don’t expect Qantas to install new Business Suites on its upgraded A330s. Nor does it need to, as that’s still a comfortable and competitive product.

The Qantas international Airbus A330-200 Business Class suite
The Qantas international Airbus A330-200 Business Class suite. Photo: Matt Graham.

But Qantas will install brand new, next-generation Economy Class seats.

The refurbished Qantas A330 Economy Class will retain its current 2-4-2 seating layout. But we understand that the new seats will likely have a similar design to those being installed on the Airbus A350s that will be used for “Project Sunrise” flights.

The new Qantas A350 Economy Class
The new Qantas A350 Economy Class. Image: Qantas.

The Qantas A350 seats will feature a new colour palette, 13-inch OLED TV screens, foot nets, tablet holders and charging outlets for every passenger. However, we would expect Qantas to retain its existing 31-inch seat pitch on the A330s, rather than the more spacious 33-inch seat pitch to be used on the ultra-long-range A350s.

Qantas' new A350 Economy Class seats
Qantas’ new A350 Economy Class seats. Image: Qantas.

Do you think Qantas’ Airbus A330s need an upgrade? And what changes would you like to see? Let us know on the AFF forum!

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 70 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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They should put 2 rows (14 seats) of prem econ on them.

Reply 9 Likes

It would make sense if they bring the younger 333 fleet into a similar design to the a350. im not sure if they would consider refurbishing the older fleet which i imagine would be the first to be retired in thr future.

Reply 1 Like

Wonder if the now infamous 1A that does SYD-HNL is getting a refurb :)

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At first i thought theh wouldn't refurbish the J seats, but i wonder if they will. While they're quite serviceable as is, if the 330 ends up with the 350 Y and maybe W products but keep the old J, many functionality of the J products might feel dated conpared to the back of the plane.

Maybe a halfway refurbishment in J. Like new IFE with upgraded connectivity and charging?

Reply Like

At first i thought theh wouldn't refurbish the J seats, but i wonder if they will. While they're quite serviceable as is, if the 330 ends up with the 350 Y and maybe W products but keep the old J, many functionality of the J products might feel dated conpared to the back of the plane.

Maybe a halfway refurbishment in J. Like new IFE with upgraded connectivity and charging?

There is probably a good chance that they make some adjustments in J. Thinking about the competitors on similar routes JAL, ANA and HA. They are all launching newer products. It really depends on what angle Qantas are taking to remain competitive.

Then again they might just get the government to block the competition.

Reply 6 Likes

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They should put 2 rows (14 seats) of prem econ on them.

I was going to say that also but knew it won’t happen…

But would have been good to bring some consistency on routes that have a mix and match of A380/A330/B787 as well as an opportunity to roll out more PE (like a lot of airlines are doing).

Reply 3 Likes

I was going to say that also but knew it won’t happen…

But would have been good to bring some consistency on routes that have a mix and match of A380/A330/B787 as well as an opportunity to roll out more PE (like a lot of airlines are doing).

And they can make money out of them on short routes (like AU transcon/golden triangle) by selling them with the extra legroom surcharge, as they already do for preselecting exit rows.

Reply 5 Likes

Knowing premium economy probably won't happen (sadly), I just hope some 'soft refreshments' happen such as:
- Repadding of the seats
- Hoping the overhead lockers and signs (i.e. the no smoking, seatbelt and toilet signs)
- A refreshing of the entertainment screens so you don't have to touch very hard to get them to work.
- Carpet replacement.

All of these may well happen but I hope they happen so that the aircraft feels new.

I flew on FinnAir's A330 to Singapore just two weeks ago. It is a 15 year old plane, yet given those soft touches, it felt only half the age of VH-EBS which is barely a decade old.

Reply 1 Like

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Having just flown on a A333 VH-EBO with the 737 IFE (I hadn't been on one of those yet, only ones with the newer IFE), it was funny to hear passengers behind me complaining authoritatively that this was the "oldest plane" in the fleet and not as good as the one they came over on.

It probably didn't help that we were delayed for four hours in Indonesia with the reverse thrust door not able to close after landing and no engineer at the airport at the time.

Is there a list that someone has compiled of the current A330 fleet and which ones (especially the A333s) have upgraded IFE?

Reply 1 Like

Knowing premium economy probably won't happen (sadly), I just hope some 'soft refreshments' happen such as:
- Repadding of the seats
- Hoping the overhead lockers and signs (i.e. the no smoking, seatbelt and toilet signs)
- A refreshing of the entertainment screens so you don't have to touch very hard to get them to work.
- Carpet replacement.

All of these may well happen but I hope they happen so that the aircraft feels new.

I flew on FinnAir's A330 to Singapore just two weeks ago. It is a 15 year old plane, yet given those soft touches, it felt only half the age of VH-EBS which is barely a decade old.

I think this exercise is probably only going to happen on the 8 international config A332s, which are quite a bit younger (circa-2009), and will probably involve replacing the Y seats on those, new seatback screens and some sprucing up of the cabin. I don't think they will do anything else with the A333s as they already have new seats and IFE from the 2015 exercise and the youngest of which is pushing 18 years now.

You're right, I was on EBS back in August and the cabin is in terrible condition for its age. I subsequently connected onto a CX A330, which was about 5 years older than EBS and it looked much better kept.

Reply 2 Likes

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