The personal details of numerous Qantas customers have been compromised after they were mistakenly sent to the wrong email address. Qantas recently emailed customers flying out of Melbourne, warning them of delays during roadworks on the Tullamarine Freeway. These emails mistakenly contained the surnames and booking reference numbers of other passengers. If the email recipient … Continued
Redeeming frequent flyer points for Business class seats can be difficult at the best of times – let alone four seats on the same flight. But that’s exactly what one member is hoping to do for their upcoming family holiday to Japan. We’re planning a family trip to Japan for October 2018 and will have enough … Continued
Qantas has come under fire over its inability to notify members that their points are about to expire. One member recently lost thousands of Qantas Frequent Flyer points, but says they were never warned by the airline. Qantas claims that it notifies members by email around a month before their points are due to expire. … Continued
One of the best deals of the year on Qantas points is back! Until 31 December, you can earn 5 points for every dollar spent on Qantas gift vouchers. That’s on top of the points you could earn for taking the flights and for buying the vouchers with a credit card. Qantas vouchers can be used to book … Continued
It’s no secret that Qantas has been considering flying non-stop from Perth to London as early as next year, using its new Boeing 787 Dreamliner aircraft. But it seems this new flight, which would be one of the world’s longest, may not go ahead after all. Qantas will receive its first Boeing 787 aircraft in … Continued
After many years as a Qantas Platinum member, one frequent flyer has decided to give up their status and quit the frequent flyer game. Lamenting the gradual devaluation of the Qantas Frequent Flyer program, this member decided that the benefits of their status were no longer worth the money being spent to stay loyal to Qantas. … Continued
Qantas has quietly announced a range of price increases for upgrades using Qantas points across its domestic and international network. The cost of a points upgrade will increase by as much as 25% on some routes, with those upgrading from cheaper Economy class tickets hit the hardest under the revised rates. For domestic flights, the … Continued
A Qantas flyer is bitterly disappointed after the airline refused to award any points or status credits for their flight. The Qantas flight to Shanghai was booked directly on the airline’s website. Our member had been relying on the status credits to reach the next status tier. Qantas advertises that all Qantas flights booked on its … Continued
Qantas Frequent Flyer members can now opt to earn 50 bonus status credits with each loyalty bonus. The Qantas loyalty bonus is awarded each time a member earns 500 status credits from flights on Qantas or Jetstar, up to four times per membership year. Currently 8,000 points are awarded as part of the loyalty bonus. Members … Continued
Qantas has unveiled its Boeing 787 cabin configuration, along with a brand new logo and aircraft livery. The 787 Dreamliner, which enters service in late 2017, will feature 42 Business Suites, 28 Premium Economy and 166 Economy seats. The Business Suites will be similar in design to the current Airbus A330 suites, with a 1-2-1 configuration. … Continued
Qantas points can now be earned for booking accommodation through Airbnb! To ensure you earn points, you’ll need to use the Airbnb link on the Qantas website and be logged into your Qantas Frequent Flyer account at the time of booking. Points will be credited to your account within 8 weeks after your stay. Our members are largely … Continued
One member is extremely lucky not to have lost 350,000 Qantas points after they expired due to account inactivity. After trying to use their points to book a redemption flight, this member discovered they had expired just five days earlier. These types of situations often end in disappointment, with the expired points lost forever. Qantas, to … Continued