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Showing the latest news for category Qantas.

Qantas business pre-departure champagne tray

Qantas Brings Back Double Status Credits (or Points)

It’s been 10 months since Qantas last ran a Double Status Credits promotion. Since then, one of the most common and hotly debated questions on AFF has been “when will the next double status credits offer be?” The wait is finally over, with Qantas launching a new promotion today! This offer gives Australian-based frequent flyers … Continued

25 Mar 2022 Qantas
Generous Qantas Club Deal with Bonus Status Credits

Qantas Int’l Business Lounges Reopen 27 March 2022

Qantas will reopen its international Business Lounges in Sydney, Melbourne and Brisbane on 27 March 2022, as more international flights resume. This will relieve some of the pressure on the Qantas First Lounges in Sydney and Melbourne, which had been getting quite full lately during peak times as more people return to the skies. Meanwhile, … Continued

17 Mar 2022 Qantas
Inflight economy cabin passengers are getting food served in Qantas A330

30% off Selected Qantas Economy Classic Rewards

Qantas Frequent Flyer is discounting the points required for selected Classic Flight Reward bookings in Economy Class by 30%, for bookings made between 16-20 March 2022. The discount is available on selected routes, for travel dates from 1 May 2022. Eligible routes include the “golden triangle” domestic routes between Sydney, Melbourne and Brisbane, as well … Continued

16 Mar 2022 Qantas
Qantas Boeing 737-800 Business Class

Greater Benefits for Qantas Business Rewards Members

Qantas has made it easier for businesses to achieve a higher level in its Qantas Business Rewards program, while also increasing the benefits offered with each tier. Changes include larger discounts on flights and Qantas Club membership, as well as a new Gold Accelerator offer. Qantas Frequent Flyer members who book through Qantas Business Rewards … Continued

15 Mar 2022 Qantas
Qantas customer service: What service?

Qantas Keeps Hanging Up on Customers

Unless you’re lucky enough to have Platinum or Platinum One status, dealing with the Qantas contact centre has become a maddening experience lately. The wait times are often astronomical, and if your call is directed to one of the outsourced overseas call centres operated by Mindpearl, the staff are often poorly trained and unable to … Continued

14 Mar 2022 Qantas
Qantas 737 taxis to runway 34R at Sydney Airport

Airlines Playing a Cruel Cancellation Game

Throughout the pandemic, airlines have had to cancel a lot of flights. This is already inconvenient enough for customers who had booked tickets on flights that are no longer going ahead. But airlines including Qantas have found a way to make the experience even worse for passengers. Over the last couple of years, Qantas has … Continued

7 Mar 2022 Qantas
Where to get a COVID-19 pre-departure test

Qantas Forces Customer to Pay for Unnecessary COVID Test

A Qantas passenger is $79 out of pocket after staff refused to let her check-in without a COVID test certificate that she didn’t actually need. The passenger, who is the wife of AFF member gidxg03, was travelling with Qantas from Melbourne to London via Darwin, with an onward connection to Ireland. At the time of … Continued

3 Mar 2022 Qantas
Inflight staff serving food to a female business passenger in the business cabin, Qantas A330

Good Qantas Business Reward Availability to Delhi

Classic Flight Reward availability on Qantas long-haul flights in Business Class has been rather limited lately, with seats unavailable on many of Qantas’ popular international routes. But one Qantas route with ample award availability at the moment in Business Class is Melbourne-Delhi, a route that Qantas started flying in December 2021. Qantas currently flies 4x … Continued

28 Feb 2022 Points Inspiration Qantas
Gin bar at the Qantas London Lounge

Qantas Continues Status Extensions Until December 2022

Qantas Frequent Flyer members with status expiring between July and December 2022 are now being offered an additional 12-month extension. This offer is available to Australian and New Zealand residents, who can activate it by booking at least one new eligible Qantas or international Jetstar flight. The booking must be made by the end of … Continued

28 Feb 2022 Qantas
Qantas' next Points Plane will land in Perth just after the WA border reopens

Qantas Points Plane Will Land As Perth Reopens

Western Australia will finally reopen its border to the rest of Australia and the world next week, with quarantine-free travel once again permitted from just after midnight on Thursday, 3 March 2022. A lot of flights into Perth next Thursday are already looking quite full. Clearly, a lot of people have been waiting a long … Continued

24 Feb 2022 Qantas
Qantas 787

Sneaky Change to Qantas Flight Credits

Qantas has come under fire after customers discovered they were being charged significantly more when booking with a flight credit. Over recent weeks, both A Current Affair and ABC News have accused Qantas of price gouging, with some customers claiming they had to pay triple the regular price to redeem their flight credit for a … Continued

17 Feb 2022 Qantas
Broken Hill, NSW

Qantas Bound for Broken Hill

Qantas will launch flights from Sydney to Broken Hill in far west NSW from April, challenging Rex on a route where the regional airline has held a monopoly for the past 18 years. Starting on 8 April 2022, Qantas will operate two weekly flights from Sydney to Broken Hill on Mondays and Fridays. The services … Continued

9 Feb 2022 Qantas