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Showing the latest news for category Qantas.

Qantas 787 Italy route launch

Qantas Announces Seasonal Perth-Rome Flights

Qantas will launch direct Perth-Rome flights from June 2022, with 3x weekly flights during the European summer when demand for leisure travel to Italy is at its peak. Running from 22 June until 6 October 2022, the seasonal flights will be operated by the airline’s Boeing 787-9 Dreamliners. The flights will run as a Sydney-Perth-Rome … Continued

15 Dec 2021 Qantas
Qantas 787

Qantas Customer Cancels $350k of Flights After 71 Hours on Hold

Last week, Australian Frequent Flyer exposed the dire state of the service being provided by the Qantas call centre. Many customers are waiting hours on hold, only to speak to staff who can’t assist with even basic requests – or for their calls to be disconnected. Clearly, this story has resonated with Australians. Following last Thursday’s … Continued

13 Dec 2021 Qantas
Qantas service desk - what service?

The Qantas Call Centre is a Disgrace

If you’ve tried to phone Qantas recently, you probably already know how difficult it is to get through to the call centre. Unless you have Platinum or Platinum One status, wait times regularly run into the hours and even if you can get through, there’s no guarantee of receiving correct information or proficient assistance with … Continued

9 Dec 2021 Qantas
Prizes in the new Qantas Points Auction include a trip to Hamilton Island on a private jet

Second Qantas Points Auction Goes Live

Qantas has launched its second “points auction” for 2021, with 10 unique experiences and items of Qantas memorabilia going under the hammer over the next nine days. During Qantas’ inaugural Points Auction, which took place in August, there were five “money can’t buy” experiences and products auctioned off including a flight simulator session, Dash 8 … Continued

1 Dec 2021 Qantas
How Qantas Plans to Fly A330s to LA, SFO

Qantas Routes India Flights via Adelaide

Qantas flights to India will commence from both Sydney and Melbourne next month, with flights to Delhi from both cities stopping over in Adelaide. Earlier this week, the airline announced it will commence regular 4x weekly Melbourne-Delhi flights from 22 December 2021, with flights stopping in Adelaide on the outbound journey to India. Qantas has … Continued

24 Nov 2021 Qantas
Optus has introduced three new phone plans that earn Qantas points

Optus Dials Up Qantas Points

Optus is once again offering Qantas Frequent Flyer points on selected SIM Only mobile plans. Optus customers signing up for a new mobile plan can earn up to 10 points per dollar on their monthly bill, plus up to 20,000 bonus Qantas sign-up points. There are three exclusive Optus plans for Qantas Frequent Flyer members … Continued

23 Nov 2021 Qantas
Seat 9A on the Qantas Boeing 737-800 has no window

Qantas Charges $10 Extra for Worst Seat on Plane

When selecting a seat on the Qantas website, you may be offered the opportunity to purchase a “preferred” seat for an extra $10. Qantas advertises these seats as “closer to the front, so you can disembark faster”. Bizarrely, if you’re flying on a Boeing 737-800 – and you probably are if you’re on a domestic … Continued

20 Nov 2021 Qantas
Qantas Club Sydney

Qantas Gold Status Fast Track is Back!

Qantas has brought back its Status Fast Track offer for the third time in 12 months, offering eligible Australians and New Zealanders another shortcut to Qantas Frequent Flyer Gold status. This offer has now been extended for new applications until 30 November 2021. If you live in Australia or New Zealand and currently have the … Continued

15 Nov 2021 Qantas

30% off Qantas Domestic Classic Flight Rewards

Qantas Frequent Flyer is giving 30% off domestic Classic Flight Rewards in Economy & Business Class until 14 November 2021. The discount off the points required applies to both Qantas and Jetstar domestic flights, for travel from 1 December 2021. This promotion is available for travel dates up to 27 October 2022 for travel on … Continued

8 Nov 2021 Qantas
Person using computer shopping

Bonus Status Credits at the Qantas Rewards Store

Qantas Frequent Flyer members can earn up to 50 bonus status credits by redeeming points at the Qantas Rewards Store until 4 November 2021. This is the first time Qantas has given bonus status credits for spending points on gift cards, merchandise or products from its online redemption portal. During this promotion, you would earn 10 … Continued

24 Oct 2021 Qantas
Qantas 787

Qantas Brings Forward International Flights, New Planes

Qantas will resume international flights to Singapore, Fiji, Thailand and South Africa sooner than previously planned, as well as launching a new route from Sydney to Delhi in December. The airline has already announced that it will resume flights from Sydney to London and Los Angeles from 1 November 2021, with the Qantas First Lounge … Continued

22 Oct 2021 Qantas
Qantas will resume flights to Delhi, India

Qantas Launches Sydney-Delhi Flights

Qantas will resume regular flights to India after almost a decade, with Sydney-Delhi flights to commence on 6 December 2021. The route will initially operate 3x weekly, increasing to daily by the end of the year. Flight QF67 will operate from Sydney to Delhi via Darwin, while the return service QF68 will fly non-stop from … Continued

22 Oct 2021 Qantas