More than 300,000 Virgin Australia customers have now received Future Flight credits for cancelled flights. But many Virgin customers have complained they would have preferred a refund. This is especially the case for customers that had purchased expensive international business class tickets, and now have Future Flight credits worth thousands of dollars that can only … Continued
Following the demise of Tigerair, another of Virgin Australia’s businesses is being permanently shut down as the fallout from COVID-19 sadly continues. Virgin Australia Holidays will be closed from 31 October 2020, bringing an end to Virgin Australia’s Mystery Breaks, AFL Travel and Supercars Travel Packages. Launched in 2003 by then Virgin Blue as “Blue … Continued
Update: Virgin Australia Future Flight credits were previously valid for bookings made until 31 July 2022, for travel until 30 June 2023. However, their validity has since been extended. Future Flight Credits are now valid for bookings made until 31 December 2023, for travel until 31 December 2023. Virgin Australia has converted the “conditional credits” held … Continued
In a few weeks, Virgin Australia will come out of voluntary administration. But its future remains far from certain, following extraordinary revelations CEO Paul Scurrah will leave the organisation as soon as Bain Capital takes full control of the company in early November. Replacing Scurrah is former Jetstar CEO Jayne Hrdlicka, who is reportedly feared … Continued
Virgin Australia’s Velocity Frequent Flyer program has permanently removed some of the benefits offered to frequent flyers when travelling with international partner airlines. Upgrades and lounge access are among the tier benefits axed when flying with some partner airlines. Although Velocity Frequent Flyer only announced these cutbacks yesterday, its website states that they came into … Continued
Virgin Australia may still be in voluntary administration, owing thousands of customers refunds, but that’s not stopping the airline from trying to stimulate new flight bookings! Velocity Frequent Flyer has launched a new “double points” offer on Virgin Australia flights this week. Until 29 September 2020, you can earn double Velocity points on new Virgin … Continued
Currently, it is only possible to redeem Velocity Frequent Flyer points for Virgin Australia reward seats on a limited selection of domestic routes. Even though Virgin Australia has now resumed flights on many routes across Australia, for some reason not all of these are available for booking with Velocity points. But you can now use … Continued
Until 11 January 2021, you can get a 30% discount when redeeming Velocity Frequent Flyer points for Virgin Australia flights in Business class. You can also now get a 30% discount when using Velocity points to upgrade to Business class on Virgin Australia flights. The 30% discount applies to the points required (but not taxes … Continued
Velocity Frequent Flyer has launched a new offer of 20% bonus points when transferring points from selected credit card and hotel loyalty programs. It comes just days after the sale of Virgin Australia to Bain Capital was approved, paving the way for Virgin Australia to emerge from voluntary administration by the end of October. With the … Continued
Virgin Australia creditors have voted to approve the proposed sale to Bain Capital at a virtual meeting. Under the Deeds of Company Arrangement (DOCA) recommended by Virgin’s administrators, Virgin employees and secured creditors will receive 100% of their owed entitlements. Unsecured bondholders, meanwhile, will only receive approximately 9-13 cents per dollar owed. But the administrator … Continued
The final meeting of Virgin Australia creditors is all set to take place on 4 September after Virgin Australia’s administrators handed down their report to creditors this week. The airline’s future will be voted on at a virtual Microsoft Teams meeting scheduled for 10am (AEST) on Friday, 4 September 2020. If the sale to Bain Capital … Continued
Virgin Australia customers would have existing travel credits or conditional flight credits replaced with “Future Flight credits” if the proposed sale to Bain Capital goes ahead. These would be valid to redeem for Virgin Australia flights until 31 July 2022, for travel until 30 June 2023, but would come with restrictions. The sale to Bain … Continued
