LATAM Airlines Delays Melbourne-Santiago Resumption

LATAM Airlines Boeing 787-9
LATAM Airlines has delayed the resumption of Boeing 787 flights to Melbourne. Photo: Adobe Stock.

LATAM Airlines has pushed back its plans to resume non-stop Melbourne-Santiago flights by over a month, with 1 September 2023 now pencilled in as the route’s restart date.

A former Oneworld member and still a partner airline of Qantas, LATAM Airlines first began flying direct from Melbourne to Santiago in October 2017. But the route has not operated since the start of the COVID-19 pandemic.

Chile-based LATAM resumed flights on its Sydney-Auckland-Santiago route in March 2022 after two years without any regular direct flights between Australia or New Zealand and South America. Qantas resumed its Sydney-Santiago services in October 2022.

Qantas and LATAM Airlines codeshare on each other’s services between Australia, New Zealand and Chile.

You can read an AFF member trip report of LATAM Airlines’ (pre-COVID) Economy Class experience from Melbourne to Santiago here.

LATAM Airlines’ Melbourne-Santiago route resumption

LATAM Airlines had previously planned to resume its direct Melbourne-Santiago flights from 17 July 2023. But Aeroroutes reports that the airline has now cancelled all flights until 1 September 2023. Further changes are possible, but LATAM Airlines is currently selling seats on all flights from September.

The route will operate 3x weekly using Boeing 787 Dreamliners, with the following schedule:

  • LA804 Melbourne 11:25 – Santiago 11:20 (same day)
  • LA805 Santiago 00:55 – Melbourne 04:30 (+1 day)

Qantas sells codeshare seats on these flights as QF5027 & QF5028.

Santiago, Chile
Santiago, Chile. Photo: Alisha Lubben from Pexels.

(Lack of) Capacity to South America

Before COVID-19, the following direct flights were available between Australia, New Zealand and South America:

  • 4x weekly Sydney-Santiago 747 flights on Qantas
  • Daily Sydney-Auckland-Santiago 787 flights on LATAM Airlines (from November 2019 until March 2020, 3 weekly SYD-SCL flights operated without the Auckland stopover)
  • 3x weekly Melbourne-Santiago 787 flights on LATAM Airlines
  • 5x weekly Auckland-Buenos Aires 777 flights on Air New Zealand

Unfortunately, since then, Qantas has switched to a smaller aircraft on the Sydney-Santiago route. And Air New Zealand has permanently ended Buenos Aires services. As a result, only 51% of the number of pre-COVID seats are currently available on direct flights from Australia or New Zealand to South America.

Once LATAM’s Melbourne-Santiago route resumes, 66% of the pre-COVID capacity to South America will have returned. But that’s still a third of seats that have been removed from the market… which explains why airfares to South America right now are considerably more expensive than they were in 2019.

In December 2019, the Chilean government axed the USD117 reciprocity charged to Australians entering Chile. However, Chile has since introduced a visa requirement for Australian visitors to the country.

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 70 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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It will be interesting to see how LATAM goes in our market since pulling the plug on oneworld.

I suspect they are at a significant disadvantage now, I assume the majority of Australians will prefer to book on QF metal due to the patchy status recognition for QF members on LATAM.

Bit of a lose / lose situation really.

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Chilean citizens travelling to Australia require a visa for Australia so in the language, (custom and practice) of diplomacy of inter-country relationships Australian citizens are now required to have a visa for entering Chile. The admin surrounding the Chilean visa process could be better explained in my humble opinion but it is what it is.

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Chilean citizens travelling to Australia require a visa for Australia so in the language, (custom and practice) of diplomacy of inter-country relationships Australian citizens are now required to have a visa for entering Chile. The admin surrounding the Chilean visa process could be better explained in my humble opinion but it is what it is.

Pity they just didn't stick with the Reciprocity Fee. Arrive, hard left turn at the bottom of the escalators, front the desk, pay the $$ and keep walking.

Just realised I'll need a visa in December :(

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Pity they just didn't stick with the Reciprocity Fee. Arrive, hard left turn at the bottom of the escalators, front the desk, pay the $$ and keep walking.

Just realised I'll need a visa in December :(

In some ways the new system is an improvement, in that a 72 hour stay is free (still requires a visa but it won't cost you).

So if you are doing a SCL stopover on the way to other South American countries, it won't cost you.

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In some ways the new system is an improvement, in that a 72 hour stay is free (still requires a visa but it won't cost you).

So if you are doing a SCL stopover on the way to other South American countries, it won't cost you.

Thanks; A week in Chile before a cruise to Antarctica, then return to Chile. Wonder if its multiple entry?

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The old reciprocity was only payable if you entered via SCL. Last trip to Chile, flew into SCL but right out without leaving the aiport for LIM. On the way back our routing from LPB has us enter Chile via a small airport in the very north, no fee charged, so was a freebie.

The prior trip flew into EZE (one of the last ever QF flights before switching to SCL) and again entered Chile multiple times by land, no fee.

Im guessing with the new visa it will apply no matter how you enter.

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Thanks; A week in Chile before a cruise to Antarctica, then return to Chile. Wonder if its multiple entry?

This response I received from the Chilean embassy may assist: There is a 90 day window.

If you're not travelling to Chile within 90 day please advise and we can close your visa application and you can submit it again closer to the date of your trip, as you have 90 days to enter Chile from the date of approval.

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This response I received from the Chilean embassy may assist: There is a 90 day window.

Thanks but no. I’ll need 2 entries within a period of a month. Never mind, I’ll look it. :)

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Looks like Brazil will reinstate visa requirements for Australians due to reciprocity:

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Looks like Brazil will reinstate visa requirements for Australians due to reciprocity:

Wonder if this will change the ranking on the Henley Passport Index?

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