It’s Never Been Easier to Get to Vanuatu

Air Vanuatu Boeing 737-800
Air Vanuatu flies four routes between Australia and Vanuatu. Photo: Air Vanuatu.

If you’ve been thinking about a holiday in Vanuatu, a tropical island destination less than three hours’ flying time from Brisbane, now would be a great time to book!

Virgin Australia currently has a great sale on flights to Port Vila, the capital of Vanuatu. Air Vanuatu has also just launched a new route from Brisbane to Espiritu Santo, in addition to its other routes from Australia to Port Vila.

You can of course also redeem Velocity Frequent Flyer points to book a seat on Virgin Australia. And Qantas Frequent Flyer partners with Air Vanuatu.

The nation of Vanuatu removed all COVID-19 entry restrictions last year.

Virgin Australia’s “Welcome to Vanuatu” sale

Virgin Australia flies from Brisbane to Port Vila on Mondays, Wednesdays, Fridays and Saturdays. It restarted the route a few months ago after a three-year break due to the pandemic.

Virgin Australia Boeing 737-800 in Port Vila, Vanuatu
Virgin Australia Boeing 737-800 in Port Vila, Vanuatu. Photo: Virgin Australia.

Until 18 June 2023, you can book return Virgin Australia Economy Lite tickets from Brisbane to Port Vila from just $399 return. You can also fly return from Sydney or Melbourne to Port Vila (via Brisbane) from $469 return, or Adelaide to Port Vila (also via Brisbane) from $489 return. These fares are available on various travel dates, but unfortunately not during school holidays.

Economy Choice fares, which include a 23kg checked bag and lots more Velocity status credits, are available for $40 more on a round-trip booking. You can book on the Virgin Australia website.

Of course, you could also use Velocity Frequent Flyer points to book a seat on Virgin Australia’s Vanuatu route. It costs 23,600 Velocity points and $244 in taxes & carrier charges for a return Economy ticket from Brisbane to Port Vila. Or, you could book Business Class for 47,000 Velocity points plus $244 round-trip.

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Air Vanuatu’s new Brisbane-Espiritu Santo route

Air Vanuatu already flies from Brisbane, Sydney and Melbourne to Port Vila using its Boeing 737-800. Last week, it also launched a new direct flight from Brisbane to Luganville on Espiritu Santo, the largest island in Vanuatu. This new direct option is available on Thursdays and provides another non-stop holiday destination in Vanuatu for Australians.

Travellers ready to board Air Vanuatu's inaugural Brisbane-Luganville flight on 8 June 2023
Travellers ready to board Air Vanuatu’s inaugural Brisbane-Luganville flight last Thursday. Photo: Air Vanuatu.

While Air Vanuatu offers full-service Economy and Business Class fares, beware that they only have one jet aircraft. This has caused a few reliability issues on previous occasions when the aircraft has required unscheduled maintenance. However, some Air Vanuatu flights are now operated by a Solomon Airlines A320 – which adds a bit more resilience to the schedule.

Redeeming Qantas points for Air Vanuatu flights

As Air Vanuatu is a Qantas Frequent Flyer partner, you can redeem Qantas points to book Classic Flight Reward seats on Air Vanuatu.

We haven’t recently seen any Business Class reward seats, nor any Economy reward seats on the Brisbane-Espiritu Santo route. But you can redeem Economy Classic Reward flights from Australia to Port Vila with Air Vanuatu.

Air Vanuatu SYD-VLI Classic Flight Reward on the Qantas website
Air Vanuatu Classic Flight Rewards are available on the Qantas website.

A return Classic Flight Reward from Brisbane to Port Vila on Air Vanuatu would cost 24,000 Qantas points + $210 in taxes. The number of points is a bit higher when flying from Sydney or Melbourne. There are no carrier charges when redeeming points to fly Air Vanuatu.

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Qantas also codeshares with Air Vanuatu. By booking a revenue ticket with Air Vanuatu on a Qantas flight number, you can earn Qantas points and status credits. Those eligible to use Qantas lounges can also access the lounges when departing Australia, if booked on the “QF” codeshare.

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 90 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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dreaded Travelbank

Why dreaded?

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Why dreaded?

Only because of 'stories' posted on AFF about difficulty redeeming/using airline credits with the possibility of such credits expiring. So, I agree, my comment re "dreaded" Travelbank was not based on any personal experience. (We are still struggling to use a huge credit from a cruise company from 2020 cancellations on their part).

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Oh well - our fight tomorrow (14 April) was cancelled today (13 April) at 5pm. All I can say is avoid this airline at all costs - they only have one plane (737-800) serving OZ and NZ. It's too late to book Virgin via BNE - costs over $1100 pp and still would get us there a day late. We are currently re-booked on Air Vanuatu for Saturday at 19:30 arriving at midnight - basically 2 days of our pre-paid accomodation lost - that's if they actually fly on Saturday. SIGH

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Only because of 'stories' posted on AFF about difficulty redeeming/using airline credits with the possibility of such credits expiring. So, I agree, my comment re "dreaded" Travelbank was not based on any personal experience. (We are still struggling to use a huge credit from a cruise company from 2020 cancellations on their part).

For future reference, the VA Travel Bank was surprisingly easy to use. One of the best things was the ability to use it as you wish, parts of the credits at a time (e.g. with a $1,000 credit you could book 4 * $250 flights over time). It's almost like having a pre-paid Visa/MC card.

QF travel credits were rigid and difficult to burn away and I'm not yet convinced of their Qantas Pass. Let alone stories from some other airlines.

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For future reference, the VA Travel Bank was surprisingly easy to use. One of the best things was the ability to use it as you wish, parts of the credits at a time (e.g. with a $1,000 credit you could book 4 * $250 flights over time). It's almost like having a pre-paid Visa/MC card.

And it's not limited to payment for bookings only in one's own name...

Reply 2 Likes

Well back to Air Vanuatu (NL) - just arrived home from our short holiday in Vanuatu. I would have to rate NL as a 1 out of 10 - I promised Mr LL that I would never criticise Virgin again.

Our re-booked flight to VLI left Sydney about one hour late arriving VLI at 12:30am - after immigration, baggage collection and customs we finally arrived at our resort at 1:30am Sunday morning.

Air Vanuatu has "paused" catering - so all you got on this 3.5 hour flight is a very light snack (a meat pie in this case - which we refused) and tea, coffee or water - no soft drinks and no alcohol - a totally dry airline.

Return flight was not any better - left VLI 1.5 hours late (due to late arrival of incoming aircraft - which was 30 minutes late) - same catering - only instead of a meat pie there was a giant cookie and some soft drinks which were room temperature.

This airline is a serious drawback to tourism in Vanuatu - which is a really nice beach holiday destination.

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VA has a Welcome to Vanuatu sale on:

Reply 1 Like

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VA has a Welcome to Vanuatu sale on:

Conspiracy theory hat on but why are VA still operating to Port Vila, I have a feeling there is some Australian government subsidy or some other mail/diplomatic/freight subsidy involved.

More recently and something I didn't notice pre covid (but could be wrong) but VA has had an engineer based in Port Vila, they hold a red asic card so clearly they're normally Australian based, in addition it appears since covid they haven't been taking on any fuel, water, emptying tanks or even removing rubbish which means plan lands, baggage/freight unloaded, new baggage loaded and that's it. There is no other ground handling except for some stairs pushed up (which by the way still have an Air New Zealand logo on them, Air NZ haven't operated to Vila since 2016 and there is still Air NZ signage /baggage sizers in the gate area).

In the starting weeks of the route coming back they also had outage of the scanners used for boarding so manual boarding meant writing down seat numbers leading to quite the process to generate departure paperwork (in the end our flight was delayed a good 50 mins due to this), in fact most days despite the arrival into Vila on time the departure is delayed due to the local ground handling agent struggling with the turn around.

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I'm sorry for those whose travel was interrupted. It's always annoying, disappointing and inconvenient (and sometimes expensive too).

Just to put some food for thought out there, Vanuatu is a relatively poor and small country. Personally I think airline expectations should be in keeping with that reality. There is a reasonable basic expectation of safety, but redundancy, parts availability etc are all impacted by ability to "carry" extra cost. Noting that tourism is an important revenue stream so balance that off (unavailable aircraft

The wiki page is out of date but note aircraft were provided at one stage by Qantas, who obviously have much greater resources / ability to swap aircraft than an independent Air Vanuatu.

Note also runway issues previously (not sure current status) - may be why an engineer is kept on site for VA. May also be why QF don't want to send aircraft there (or its purely availability of frames / a financial decision).

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