Qantas' Price Promise is virtually worthless, according to one member. This member's recent claim was rejected on a minor technicality. But Qantas still refused to honour their guarantee, even after further supporting evidence was submitted. Qantas customers are offered a refund of the fare difference and 1,000 Qantas points if a cheaper price is found on a competitor's … [Read more...]
Qantas and it's frequent flyer program are popular topics at the Australian Frequent Flyer. Qantas is Australia's national carrier, and has Jetstar as a subsidiary. The Qantas Frequent Flyer program is easily Australia's largest loyalty program.
It is possible to buy Qantas points. While not great value, buying points is useful if you are just short of frequent flyer points needed for an upgrade or award flight.
Qantas and Vodafone have announced a new point-earning partnership. Qantas Frequent Flyer points can now be earned on any of Vodafone's new "Qantas Red" mobile phone plans. The tie-up fills a gap in the Qantas Frequent Flyer program that was created after the withdrawal of Optus last year. But the way in which points are earned will differ. Points were previously awarded for … [Read more...]
Finding a reward seat on a flight you want is one of the biggest difficulties faced by frequent flyers. Redeeming your points for international flights – especially in the pointy end – can be next to impossible! Luckily for frequent travellers, elite status with Qantas can make things a little bit easier. Top-tier Qantas Platinum One members can request the release of … [Read more...]
Using your Qantas points for international Economy class flights has just become better value! Qantas has reduced the cost of some Classic Reward flights, lowing both the number of points required and the "taxes" that need to be paid in addition to the points. Economy Classic Reward flights on most Qantas international routes have seen a modest saving in the number of points … [Read more...]
A number of members have observed Qantas lounge staff attempting to "scam" customers into leaving a tip. These members were not impressed, and believe that such behaviour detracts greatly from the premium experience of the lounge. The scam appears to be targeting customers using the showers in Qantas' Los Angeles lounge. As recently as last week, a lounge attendant picked up … [Read more...]