Airlines, Miles and Points
Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel.
We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience.
See below for articles on airlines, miles and points.
One member is furious that online travel agent Expedia downgraded their business class ticket to economy without explanation. Having booked a business class trip to Europe, Expedia now says the member will need to pay $1,200 to “upgrade” the ticket back to business class. When our member then threatened to cancel the ticket, Expedia demanded … Continued
One member is in a rather envious position. They want to use their frequent flyer points to cross that first class flight off their bucket list. Faced with a multitude of airlines and first class products to choose from, our member asks for advice in choosing the best route and airline to make the most … Continued
Flights across the Pacific are set to get a shake-up. From December, American Airlines will begin flying between Sydney and Los Angeles daily. To coincide with the launch, Qantas will itself launch a new route from Sydney to San Francisco. The airlines, who are already close partners, will collaborate and codeshare on each others’ flights … Continued
An airline passenger in the UK has come up with a clever way to avoid paying a “name change fee” on an airline ticket. The passenger was accidentally booked under the wrong name, but European low-cost airline Ryanair wanted to charge £220 (about $440!) for the name on the ticket to be changed. Instead of … Continued
One member was shocked recently to discover their carry-on luggage had been stolen between boarding the plane and take-off. This member had placed their carry-on items including a computer and credit cards in the seat pocket after boarding. They then got up to use the bathroom before take-off, returning only to discover that the items … Continued
The news was hardly surprising considering the airline’s recent financial woes, but Malaysia Airlines recently announced that they had gone into receivership. Fortunately, it seems that the airline will continue operating normally in spite of this, at least in the short to medium term. We do know that the airline will remain a part of … Continued
As Agoda is a partner of Virgin Australia, Velocity frequent flyers should be able to earn points by booking hotel accommodation online through the Agoda booking portal. However, some of our members have reported that the entitled points have not been posting properly. Are our members doing something wrong or is there a problem on … Continued
Screaming toddlers can be a nightmare anywhere, let alone on a long flight. But one member this week wonders if they are simply asking for trouble by taking their 18-month-old with them on a long flight in first class. Of prime concern to our member is the disruption and inconvenience a screaming infant could cause … Continued
Our national airline is often a hot topic of debate on AFF. One member this week is frustrated by Qantas’ lack of competitiveness. Despite being a loyal Qantas flyer, a price difference of over $2,000 on a return flight to New York in business class is simply too much. Even though the member wants to … Continued
Virgin Australia Velocity has a shiny new partner. Velocity members can now earn 2 points per litre of petrol by filling up at BP petrol stations, as well as 2 points per dollar spent in-store. The new partnership is a welcome addition for our members who are more than happy to start taking advantage of … Continued
Our members are disappointed that Optus will no longer award customers with Qantas points from July. A number of customers have threatened to leave the telco, while the news has frustrated some Optus customers on contracts they are unable to get out of. Optus became a Qantas Frequent Flyer partner to much fanfare in 2011. … Continued
Our members this week deliver a crash course on maximising the value of your frequent flyer points. Responding to a request for advice from an inquisitive new member, our members offer a wide range of valuable tips. Being new to the world of frequent flyer points, it’s a significant but decidedly positive learning curve for … Continued