Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Status Matches for Virgin Australia Frequent Flyers

Status matches are a great way to gain status with another airline for free, simply by leveraging your existing status. From time to time, airlines will try to attract the frequent flyers of other airlines by offering a complimentary status match. Sometimes such status matches are promoted by the airline, while at other times it … Continued

25 Mar 2017 Virgin Australia

Raw Deal on Virgin Lounge Access

Frequent flyers with Virgin Australia are getting a raw deal when it comes to lounge access, according to our members. Virgin Australia flyers with Gold or Platinum status are entitled to lounge access, at least in theory, when flying with Virgin’s partner airlines. But our members are unimpressed by the many gaps in Virgin’s lounge … Continued

23 Mar 2017 Virgin Australia

2,500 Free Velocity Points in 5 Minutes

Would you like a quick and easy boost to your Virgin Velocity point balance? Our members have discovered a clever way to earn 2,500 Velocity points for free, and it only takes a couple of minutes! The trick is to sign up for a CrownBet Rewards account. CrownBet Rewards is currently offering 5,000 bonus points … Continued

18 Mar 2017 Virgin Australia

30,000 Qantas Points for Under $30!

How does an easy 30,000 Qantas points sound?! Qantas is currently offering up to 30,000 frequent flyer points to new Qantas Assure life insurance customers! New customers can earn 10,000 points for taking out a single insurance policy, or 30,000 points for two policies. These points will be credited after 60 days, and the policy may … Continued

16 Mar 2017 Qantas
Final call

Final Call for Red Roo

Qantas has engaged with the Australian Frequent Flyer forum for many years via the airline’s official “Red Roo” account. Sadly, Qantas announced last week that it would no longer be assisting its customers on AFF. Red Roo has helped our members immeasurably over the past seven years. Many of our members have positive stories to … Continued

13 Mar 2017 Qantas
United Boeing 767 at Newark Airport

United Making a Comeback?

It’s not often that you hear “United Airlines” and “amazing” in the same sentence! But it seems United has recently made some serious improvements to its flights between Australia and the United States. For many years, United Airlines was notorious for its old aircraft, cost-cutting and poor customer service. Until just a few years ago, the ageing … Continued

11 Mar 2017 United Airlines
Singapore Airlines A380

Singapore Airlines Hikes Award Rates

KrisFlyer members will soon be charged significantly more miles when redeeming them for Singapore Airlines flights. To add to the blow, the 15% online booking discount available on Singapore Airlines and SilkAir award bookings will also be discontinued. But it’s not all bad news, with “fuel and insurance” surcharges to be dropped on Singapore Airlines … Continued

Qantas Lost Luggage Debacle

From time to time, luggage does get lost in transit. It’s one of the realities of air travel. But for affected passengers, it’s the way in which the airline resolves the problem that can make all the difference. AFF’s founder and site administrator, admin, was particularly unimpressed with Qantas recently after their bag went missing for … Continued

4 Mar 2017 Post Flight

Living the Flying Dream

What’s your dream flight? This week our members discuss their ideas of the ultimate flying indulgence, be it a flight on the Concorde, a trip in First class or the chance to fly in a private jet! One member’s dream is to fly in Etihad’s “The Residence”. Residence passengers enjoy a three-room suite containing a … Continued

2 Mar 2017 The Journey

Qantas Secures Frequent Flyer Accounts

Qantas is trialling additional security measures to protect its members’ frequent flyer accounts against fraud. Once the changes are implemented, activities such as logging into your frequent flyer account or redeeming points will become a two-step process. Using what’s known as “two-factor authentication”, Qantas will soon require its frequent flyers to either enter a code sent … Continued

27 Feb 2017 Qantas