Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.
It’s not often that you hear “United Airlines” and “amazing” in the same sentence! But it seems United has recently made some serious improvements to its flights between Australia and the United States. For many years, United Airlines was notorious for its old aircraft, cost-cutting and poor customer service. Until just a few years ago, the ageing … Continued
KrisFlyer members will soon be charged significantly more miles when redeeming them for Singapore Airlines flights. To add to the blow, the 15% online booking discount available on Singapore Airlines and SilkAir award bookings will also be discontinued. But it’s not all bad news, with “fuel and insurance” surcharges to be dropped on Singapore Airlines … Continued
From time to time, luggage does get lost in transit. It’s one of the realities of air travel. But for affected passengers, it’s the way in which the airline resolves the problem that can make all the difference. AFF’s founder and site administrator, admin, was particularly unimpressed with Qantas recently after their bag went missing for … Continued
What’s your dream flight? This week our members discuss their ideas of the ultimate flying indulgence, be it a flight on the Concorde, a trip in First class or the chance to fly in a private jet! One member’s dream is to fly in Etihad’s “The Residence”. Residence passengers enjoy a three-room suite containing a … Continued
Qantas is trialling additional security measures to protect its members’ frequent flyer accounts against fraud. Once the changes are implemented, activities such as logging into your frequent flyer account or redeeming points will become a two-step process. Using what’s known as “two-factor authentication”, Qantas will soon require its frequent flyers to either enter a code sent … Continued
As competition in the international aviation market intensifies, cash-strapped airlines are eagerly searching for new ways to make money. With international airfares at record lows, even full-service airlines are beginning to look towards ancillary revenue. Ancillary revenue refers to the income received by airlines for additional products and services which are not included in the cost of … Continued
A new member has decided to take the plunge and travel overseas for the first time at the age of 50! While this first-time flyer is excited, th’re very nervous about the long flight to London. They’re unsure what to expect and are concerned about flying long distances over water. Our members have generously offered … Continued
Qantas has begun trialling free in-flight wifi on one of its domestic Boeing 737 aircraft, with the service to be rolled out to the entire domestic fleet from later this year. In addition to offering internet access, Qantas will offer customers free access to television and movies through Foxtel and Netflix. Flyers will also have … Continued
This week one member seeks the community’s recommendations for a family holiday destination that can be reached using Velocity points. AFF member unfunkable is looking for a destination where they take their family of four to relax. While Hawaii had been the destination of choice, there are too few award seats available through Velocity Frequent … Continued
Qantas may still call Australia home, but calls to the Qantas Frequent Flyer Service Centre will soon be answered by staff in the Philippines. More than 100 Australian jobs will be lost when Qantas shuts its Melbourne-based call centre later this year. The Frequent Flyer Service Centre handles calls relating to the use of Qantas points, … Continued
Many Australians are familiar with the frequent flyer programs of Qantas and Virgin Australia. But there are other airline loyalty programs out there that offer considerably better value. Qantas Frequent Flyer and Virgin’s Velocity program are by far the most widely used by Australians. This makes sense, as it’s much easier to earn points within Australia with these programs. … Continued
Qantas has axed its Aquire loyalty program for small to medium businesses, in favour of the newly-launched Qantas Business Rewards. It’s not just a name change, with several significant changes being made to the program. Qantas Business Rewards, like its predecessor Aquire, enables business owners to earn additional points on employees’ flights, as well as … Continued