Meet the Australian Frequent Flyer Team!

The Australian Frequent Flyer team from left to right: Matt, Lindsay, Bert, Fiona, Ross, Sam, Neil and Jessica
The Australian Frequent Flyer team from left to right: Matt, Lindsay, Bert, Fiona, Ross, Sam, Neil and Jessica. (Bill is absent from this photo.)

Becoming Australia’s leading frequent flyer community doesn’t just happen by accident! A lot of work goes on behind the scenes to make sure the Australian Frequent Flyer forum functions properly.

You may not notice them, but there is a team of people working every day to ensure you have a great experience and learn lots on AFF!

The Australian Frequent Flyer team gets together each year to catch up and discuss the year ahead. This year’s gathering took place in Brisbane earlier this month, where the above photo was taken. (Unfortunately, Bill wasn’t about to make this particular event but he’s still very much a part of the team as well!)

Australian Frequent Flyer has an Editor (that’s me) who is responsible for the articles and editorial content you read on the AFF home page and in the twice-weekly Frequent Flyer Gazette newsletter. We’re currently growing our editorial team and also recently welcomed Bronwyn as a new writer.

Sam helps to “support” our members and some of the more technical aspects of the website.

The founder of AFF, Clifford Reichlin, sold the business last year to the current website owner Point Hacks. Bert, our new General Manager, has since taken over the role of “admin”.

We also have six volunteer forum moderators who ensure the discussion on AFF remains respectful and that members aren’t posting spam. If you ever need to report an AFF post, it’s the moderators who will receive the report and decide what, if any, action to take.

We thought you might like to know more about the Australian Frequent Flyer team! Here are the people who help make AFF run smoothly…

Bert (admin)

  • Role: General Manager
  • From: Melbourne, Victoria
  • Works full-time for AFF, but was previously Insights and Analytics Manager at iSelect and holds a PhD in Life Sciences, specialising in genetics
  • Favourite thing about AFF: The authenticity of the AFF community – AFF members know their stuff and are not afraid to speak their mind.

Matt (Mattg/AFF Editor)

  • Role: Editor & host of the AFF on AIR podcast
  • From: Canberra, ACT
  • Favourite thing about AFF: The range and depth of useful travel-related information on our forums and among AFF members. From the best status runs to the best hotels in Windhoek, there’s almost nothing AFF members can’t help with.

Sam (samh004/support)

  • Role: AFF Support
  • From: Gold Coast, Queensland
  • Favourite thing about AFF: I like meeting new people, so the Meetings and Social Events forum is where I spend a lot of time.

Sam was interviewed on Episode 57 of the AFF on AIR podcast.

Lindsay (QF WP)

  • Role: Moderator
  • From: Brisbane, Queensland
  • Occupation outside AFF: Certified Financial Planner
  • Favourite thing about AFF: Travelling around the world and bringing together members of the Community over a drink and/or meal.

Lindsay was interviewed on Episode 8 & Episode 100 of the AFF on AIR podcast.

Fiona (Princess Fiona)

  • Role: Moderator
  • From: Regional NSW
  • Occupation outside AFF: Doctor
  • Favourite thing about AFF: Friends and connections that have helped me to make the most of my travel.

Fiona was interviewed on Episode 18 of the AFF on AIR podcast.

Jessica (JessicaTam)

  • Role: Moderator
  • From: Gippsland, Victoria
  • Occupation outside AFF: Emergency Services
  • Favourite thing about AFF: A real sense of community, from information sharing to get-togethers.

Jessica was interviewed on Episode 4Episode 26, Episode 40 & Episode 95 of the AFF on AIR podcast.

Ross (serfty)

  • Role: Moderator
  • From: Melbourne, Victoria
  • Occupation outside AFF: IT Consultant with 38 years professional experience
  • Favourite thing about AFF: The members and the learning – sharing of information on how to maximise status earn from travel along with how to maximise travel benefits from having that status. I thought I knew it all before coming across AFF in 2004; I quickly found I was wrong.

Bill (straitman)

  • Role: Moderator
  • From: Sale, Victoria
  • Occupation outside AFF: Retired RAAF & corporate pilot, chief pilot, flying instructor & aviation consultant (Helicopter & Fixed wing)
  • Favourite thing about AFF: The people, the friendships and the knowledge that there is someone that knows the correct answer to almost any travel query.

Bill was interviewed on Episode 77 of the AFF on AIR podcast.

Neil (NM)

  • Role: Moderator
  • From: Paradise aka Brisbane, Queensland
  • Occupation outside AFF: Electrical (Electronics and Communications) Engineer
  • Favourite thing about AFF: Learning and sharing ways to enhance the travel experience.

You may have noticed that every Australian Frequent Flyer team member likes the same thing about AFF – the sense of community. AFF wouldn’t be the same without our wonderful members and contributors! So, thank you for being a part of it.

As well as by participating on our forums, one of the best ways to get involved is to come along to an AFF Social Event.

In addition to regular meet-ups organised by members, such as the upcoming Singapore airport lounge crawl, there is an annual AFF weekend gathering. This year’s event will be held in Launceston from 13-15 October 2023.

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 70 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
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