Airline Alliances with Mark Ross-Smith – AIR102

Matt Graham

Have you ever wondered how airline alliances or hotel loyalty programs work behind the scenes?

In this episode, Matt is joined by an expert in loyalty programs, former Malaysia Airlines Enrich CEO and current StatusMatch.com CEO Mark Ross-Smith for a chat about the world of airline alliances.

Find out what airlines need to do in order to join an airline alliance such as Oneworld, Star Alliance or SkyTeam, the pros & cons for airlines, and what happens if an airline wants to leave an alliance.

The discussion also covers priority boarding, Qantas lifetime status, the strange relationship between Qantas and Qatar Airways, the latest airline status matching trends, and more!

Episode contents:

  • 1:29 – Fortnightly news round-up
  • 11:41 – Interview with Mark Ross-Smith

Links:

Frequent Flyer Gazette articles referenced in the fortnightly news round-up:

Matt Graham
The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to over 70 countries… with the help of frequent flyer points, of course!
Matt's favourite destinations (so far) are Germany, Brazil & Kazakhstan. His interests include economics, aviation & foreign languages, and he has a soft spot for good food and red wine.

You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.
Matt Graham
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