Travel etiquette is always a controversial topic on the Australian Frequent Flyer forums. Be it a discussion about dress code in airport lounges, or the pros and cons of lowering your seat on the flight.
Long waits at airport security have been a common traveller complaint in recent months. This has been a particular problem in busy European airports where chaotic queues have stretched into the hours at times, causing many to miss their flights. If you’re flying in Business or First Class, or have elite status with a frequent … Continued
During the pandemic, many hotels stopped offering daily housekeeping citing health and safety reasons. This was largely understandable at the time, but it now appears that many hotels have no intention of resuming this service for their guests. And no, prices haven’t come down proportionately. I’ve stayed at many hotels this year in Australia and … Continued
Earlier this year, Qantas CEO Alan Joyce infamously blamed inexperienced and “not match fit” customers for lengthy delays at airport security checkpoints. “I went through the airports on Wednesday and people forget they need to take out their laptops, they have to take out their aerosols,” Joyce told the Sydney Morning Herald during the Easter holiday … Continued
The requirement to wear a face mask inside most Australian airports will come to an end this weekend, after the Australian Health Protection Principal Committee (AHPPC) recommended “that it is no longer proportionate to mandate mask use in airport terminals”. It’s now up to individual states & territories to decide whether to follow this recommendation … Continued
In the Qantas safety video played at the start of every flight, passengers are told that if they lose their phone they should contact a crew member immediately. “Please avoid moving your seat or trying to retrieve it as phones as tablets may be damaged or destroyed if caught in the seat mechanism,” the safety video … Continued
The Australian Frequent Flyer community loves to travel. Sadly, the events of the past 18 months have left many former frequent flyers grounded for the time being. AFF has a long-running discussion thread called “You know you are a frequent flyer when…”. But with so few people flying these days, our members have started sharing … Continued
Flight delays, missing luggage, broken in-flight entertainment systems, seat swaps… there are plenty of things that could annoy frequent travellers. But few things seem to upset frequent flyers quite like getting incorrectly denied airport lounge access. Over the years, there have been many stories on frequent flyer forums such as AFF about travellers who should … Continued
Before the pandemic, many Australian Frequent Flyer members – as you would expect – flew very frequently. Some were commuting interstate on a weekly basis, while others had multiple overseas trips each year. In fact, quite a few AFF members flew enough to earn Qantas Platinum One status, which requires Qantas flyers to earn at … Continued
Virgin Australia has resumed actively weighing hand luggage to ensure passengers aren’t flouting the 7kg carry-on limit. Virgin is now randomly checking carry-on bags at boarding gates at some airports, including Melbourne and Sydney, as well as when passengers check in. Business class passengers and Velocity Platinum & Gold members are not immune, as these … Continued
With limited flying happening at the moment, you can’t really blame Qantas for trying to diversify its business. So far this year, Qantas has had great success selling everything from care packages to used Boeing 747 bar carts. But some frequent flyers believe Qantas’ latest expansion into branded T-shirts, sweaters and tote bags costing between … Continued
Ever wondered how many flight attendants are required to operate a flight? The minimum ratio of flight attendants to passengers varies by country, but it’s generally between 1:36 and 1:50. In Australia, the standard minimum ratio is 1 flight attendant for every 36 passengers. But there are some exemptions. For example, flight attendants are not … Continued
If you ever see a Facebook post inviting you to comment, share or like the page to win a “Quantas” First Class flight, it’s almost certainly too good to be true! Time and time again, scammers create fake pages on Facebook or other social media platforms purporting to belong to an airline (or another well-known … Continued