One member this week was unable to secure a Qantas codeshare flight on a return trip to Paris due to the route taken. The flight from Dubai to Paris had to be on an Emirates flight. As a Qantas Club member, our member was assured by the travel agent that access to the Emirates lounge would be permitted. However, after booking and upon further investigation, our member has … [Read more...]
Loyalty Program is a popular topic at the Australian Frequent Flyer. All frequent flyer programs are essentially loyalty programs. But there are other non-airline loyalty programs, such as the loyalty programs associated with hotels.
Read our guide how to get a flight upgrade with frequent flyer points to discover some of the benefits of Loyalty Programs.
Qantas has removed the annual fee charged to businesses for ongoing membership of Aquire, its loyalty program for small-to-medium businesses. The removal of the $179 yearly payment makes Aquire significantly more attractive to business owners. The change was announced along with various other improvements to the program including the addition of three new partners and … [Read more...]
The issue of expiring points is not one anyone with an active Qantas Frequent Flyer account should need to worry about. Qantas has a clear policy that points will not expire as long as the account has been active in some way in the past 18 months. But for less frequent travellers, this is a potential problem. This week one of our members has a gripe with Qantas for the way … [Read more...]
One member has experienced some intense surveying from Woolworths about the utility of earning frequent flyer points via their Everyday Rewards program. This has led to speculation that Woolies may be looking for a more attractive incentive for shoppers than Qantas points. This speculation has caused quite a stir for our members who enjoy the ability to earn points whilst … [Read more...]
Over the past few months, Qantas has made a number of well publicised changes to their product and frequent flyer program. To reward customers for actually flying on Qantas, there will be more points and status credits earned as compared to the same trip on partner airlines. In addition, Qantas customers are now encouraged to purchase non-discount fares. In general, it’s … [Read more...]