Loyalty Program is a popular topic at the Australian Frequent Flyer. All frequent flyer programs are essentially loyalty programs. But there are other non-airline loyalty programs, such as the loyalty programs associated with hotels.
Singapore Airlines has given KrisFlyer members another lifeline, pausing the expiration of KrisFlyer miles until at least January 2023. Normally, unused Singapore Airlines KrisFlyer miles expire after three years regardless of your account activity. But with many KrisFlyer members grounded during the pandemic, Singapore Airlines has been progressively extending the validity of miles since April … Continued
Twelve days after Qantas Frequent Flyer announced it would launch a new Green tier to reward members for making sustainable choices, Etihad Airways announced that it is launching the “world’s first green loyalty programme”. While good news for the environment and Etihad Guest members alike, the “world first” claim is a little bizarre when neither … Continued
Bunnings Warehouse and Officeworks have officially joined the Flybuys loyalty program, allowing you to earn and redeem Flybuys points at both retailers. From 1 December 2021, you can now earn 1 Flybuys point for every dollar spent at both Bunnings and Officeworks. That’s in addition to all the other ways to earn Flybuys points, including … Continued
The Coles Flybuys & Woolworths Everyday Rewards programs can turn your weekly grocery shop into flights around the world! The key is knowing how to game the system to maximise the value in these loyalty programs, such as Flybuys hacks to earn free flights for shopping at Coles. This guide will show you how to earn … Continued
Qantas and Accor have launched their long-awaited loyalty program partnership, allowing Qantas Frequent Flyer and Accor ALL members to link their accounts, “double dip” on points and enjoy extra perks when flying or staying. With this partnership, Qantas Frequent Flyer members can earn extra Qantas points when booking stays at Accor hotels. Selected Accor loyalty … Continued
Qantas and Emirates have announced that they intend to seek regulatory approval to extend their partnership until at least 2028, with a possible further extension until 2033. It’s a vote of confidence in the extensive alliance between Qantas and Emirates which will likely continue to benefit both airlines, even after Qantas resumes non-stop flights from … Continued
British Airways has removed a bizarre rule which prevented Australian and New Zealand residents from joining its Executive Club frequent flyer program. For many years, Australian and New Zealand residents have been technically excluded from joining the British Airways Executive Club program. The rule was a hangover from the time when Qantas and British Airways … Continued
Numerous AFF members say their Qantas Business Rewards points have expired recently without any warning. Just like Qantas points, Qantas Business Rewards points expire after 18 months of account inactivity. If you haven’t taken any flights or earned any Qantas Business Rewards points since the beginning of the pandemic – which happens to be 18 … Continued
Ever wondered how many Qantas Frequent Flyer points there are in existence? The exact number of Qantas points in the total pool is a closely guarded secret. Of course, it’s also constantly changing as Qantas Frequent Flyer members earn and redeem their points. But using publicly available information – and some educated guesses to fill … Continued
The Italian government will shut down its terminally unprofitable flag carrier Alitalia next month, replacing it with a brand new airline. ITA, which stands for Italia Trasporto Aereo, will take over many of Alitalia’s old aircraft and routes from 15 October 2021. But, determined not to repeat the same mistakes as its predecessor, ITA will … Continued
The ‘AFF on AIR’ podcast often looks at frequent flyer and loyalty programs from a consumer’s perspective. But what goes on behind the scenes? What is the logic behind the decisions made by the people running loyalty programs? To find out what goes on behind the scenes, Matt Graham is joined on Episode 65 of … Continued
Redeeming Qantas Frequent Flyer points for a Classic Flight Reward might seem like good value in 2021 – and it usually is. But the value of Qantas points in 2021 is nothing compared to the way things were 25 years ago! These days, for example, it costs 57,000 Qantas points + $80 in taxes & … Continued
