Virgin’s lesson in tardiness
One platinum member this week is furious that they were pulled from a flight for arriving at the gate 15 minute prior to departure time. This resulted in our member
Read moreFlight Delays
Flight Delays is a popular topic for discussion at the Australian Frequent Flyer. No one welcomes delays of any kind, but sometimes they are unavoidable.
Air Rage diverts another plane
These days it seems it’s almost a daily occurrence. Be it helping themselves to their duty free stash or just taking advantage of the airlines generosity, passengers are confusing the
Read moreCompensation for work hours lost by delays?
Whether you travel once a year or once a week, chances are delays and cancellations will eventually impact your plans. For a leisure traveller, it could be said your time
Read moreFlight Cancellation Conundrum
An unexpected flight cancellation can cause havoc to a carefully scheduled itinerary. However, an unexplained and unexpected flight cancellation can cause havoc coupled with frustration which in turn can be
Read moreMinimum connection time and the risk of separate bookings
From time to time the need to have two separate bookings for flights on the same day will arise. It may be a case that the two airfares cannot be
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