Flight Delays is a popular topic for discussion at the Australian Frequent Flyer. No one welcomes delays of any kind, but sometimes they are unavoidable.
Although checked bag fees generate extra income for US airlines, this short-sighted policy could be costing them far more than they earn.
Iberia owes me €400 (~AU$700) in EU261 compensation after delaying me over 12 hours. But the airline has stonewalled every attempt to claim this - and it has form in doing so.
Our overview shows the most useful websites, tools and apps for frequent flyers in 2025, including Flighty, Seats.aero, AeroLOPA and more.
Too many airlines are selling tickets with unrealistic connection times. These look good on paper, but can easily become inconvenient for passengers and costly for the airline... as I found out this week.
Qantas is taking steps to stop passengers delaying flights by flouting its carry-on baggage limits and putting multiple bags in the overhead lockers.
Airport curfews restrict night-time airline operations at places like Sydney and Gold Coast airports, and can cause havoc for passengers if there is a delay.
The Australian government is inviting submissions about its proposed Aviation Customer Rights Charter, which will largely just make it easier for passengers to enforce rights they already have.
Airlines often use the time it takes to get the first bag onto the carousel as a key performance metric for baggage handlers. Are ground handling companies gaming this to inflate their KPIs?
Former AFR columnist Joe Aston's new book, The Chairman's Lounge, covers much more than just the Prime Minister's relationship with Alan Joyce. Is it worth adding to your Christmas reading list?
Qantas officially retired its last Boeing 717 on 26 October 2024, but it's since been called out of retirement to fill in for other planes... twice.
In Europe, airlines put a lot of effort into limiting delays to under two, three or four hours. They have a strong financial incentive to do so, and it works.
It's the end of an era for QantasLink's Boeing 717, with the last flight scheduled from Sydney to Canberra on Saturday, 26 October.