Airlines Cancel Flights, Offer Waivers Amid Coronavirus Crisis

British Airways, Air Canada and Lufthansa are among a growing list of airlines that have temporarily cancelled all flights to China as the coronavirus outbreak worsens. Meanwhile, Qantas, Virgin Australia and many other airlines have issued travel waivers, allowing passengers to change or cancel their flights to China without penalty. As the World Health Organization … Continued

The History of Airport Slots – Ernst Krolke Speech at AFF#13

Ever wondered how congested airports manage the flow of traffic throughout the day to ensure all flights don’t arrive and depart at exactly the same time? It’s all managed through “slots”. Ernst Krolke, who was recently inducted into the Australian Aviation Hall of Fame, ran Airport Coordination Australia for 20 years and was instrumental in … Continued

600,000 Stranded as Thomas Cook Collapses

600,000 Thomas Cook customers are now stranded overseas after the UK-based travel company filed for insolvency yesterday. Around a quarter of these passengers are British holidaymakers. The 178-year-old company operates airlines, resorts, hotels and cruises, and specialises in selling Europeans package holidays to sunny destinations. The Thomas Cook Group owns Thomas Cook Airlines, as well … Continued

Singapore Airlines Handles Delay Flawlessly

We often hear horror stories about airline delays that have been handled so badly that the situation turns from an inconvenience into a nightmare. But this week, an AFF member has actually complimented an airline on the professional and efficient manner in which they dealt with a significant delay. luxury-lizard was flying from Frankfurt to … Continued