Flight Delays is a popular topic for discussion at the Australian Frequent Flyer. No one welcomes delays of any kind, but sometimes they are unavoidable.
Air France, the French flag carrier and a founding member of the SkyTeam alliance, could be in serious financial trouble. The airline’s CEO resigned last week amid an ongoing industrial dispute, sending the share price plummeting. Meanwhile, the French government says the airline’s future is in the balance, vowing not to bail out the airline. … Continued
If you’re flying Tigerair this weekend, be prepared for flight delays and cancellations. The union representing Tigerair pilots has announced that protected industrial action will commence on Friday. The Tigerair strike is scheduled to commence at 6am on Friday 4 May, and run until midnight on Sunday 6 May. Thankfully, the Tigerair strike would not … Continued
There’s not much worse than being bumped from a flight at the airport! Luckily for Qantas passengers, the airline is proactively working to avoid this. It’s now offering free upgrades to passengers willing to give up their seats on oversold Qantas flights. An AFF member recently received a phone call from Qantas the day before … Continued
Expert Flyer is one of the most useful online tools for frequent flyers. The many Expert Flyer features can help to secure an upgrade, find award availability, pick the best seat on the plane, and much more! A lot of the information available on Expert Flyer, such as real-time flight availability, is not otherwise available … Continued
A disruptive Qantas passenger who assaulted crew members has been fined more than $25,000 and banned from flying Qantas. The incident occurred on QF652, a redeye service from Perth to Brisbane, in July last year. The man attacked crew members after they confiscated a flask of alcohol that he had carried on board. The Airbus … Continued
Unfair airline contracts and excessive flight change fees could soon be a thing of the past. The Australian Competition and Consumer Commission (ACCC) has vowed to take on Australia’s airlines to ensure greater consumer protections. According to the ACCC, airline contracts are currently too one-sided in the airline’s favour. The ACCC identified 3 key issues in … Continued
If you’ve been following the news, you’re probably aware that Mt Agung on the Indonesian island of Bali began erupting last week. This resulted in chaos for travellers stranded in Bali as flights were diverted, delayed and cancelled. Denpasar Airport remained closed for several days due to volcanic ash in the vicinity of the airfield, which … Continued
Flights to and from Denpasar are in limbo as Mount Agung, a volcano on the Indonesian island of Bali, threatens to erupt. Locals have been evacuated from the immediate vicinity of the volcano but flights are still operating as normal… for now. Aircraft cannot fly through volcanic ash for safety reasons. In 1982, British Airways … Continued
Dozens of flights to and from Auckland, New Zealand have been cancelled over the past fortnight. Many long-haul flights departing Auckland have also been forced to make costly diversions en-route. The cause of the chaos is a severe shortage of fuel at Auckland Airport that could last up to two weeks. Until the fuel supply … Continued
Flight cancellations can cause great inconvenience and wreak havoc to your travel plans. But sometimes there is a silver lining. This week our members share times they have benefitted from flights being overbooked, cancelled or delayed. Numerous passengers have been compensated with free upgrades, free hotels and bonus frequent flyer points, and one member tells … Continued
Aircraft downgrades are frustrating for frequent flyers. But Qantas took this a step further recently, cancelling their last flight of the day and rebooking passengers onto a bus! To make matters worse, our member had paid a premium for a “flexible” ticket. Despite this, they ended up paying $127 for the privilege of changing their … Continued
Australian travellers have faced delays and longer waiting times at airports around the country over the past week after security was tightened. It follows the discovery of an alleged terrorist plot involving a flight from Sydney to Abu Dhabi. Following the arrest of four people last week, security was immediately enhanced at Australian airports. As … Continued