Qantas Customers Short-Changed on Refunds
Qantas says it has now fixed what appears to have been a widespread problem that saw customers with cancelled Classic Flight Reward bookings for multiple passengers only receiving a refund
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It can be difficult to work out how best to redeem your points and to find award availability. Airlines don't always make it easy to redeem your hard-earned points effectively. But there’s no need to waste hours searching for award seats that might not even exist!
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Airlines & their Loyalty Programs
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Air New Zealand
American Airlines
Singapore Airlines
All
Credit Cards, Banking & Finance
Recent Credit Card Promotions
American Express
ANZ Bank
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Citibank
All
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Recent Hotel Promotions
Accor Hotels
Hilton
Hyatt
InterContinental
All
Wine, Food & Shopping Rewards
Wine Deals
Shopping Reward Programs
General Wine Discussion
Qantas & Virgin Wines
Food & Cooking
Recommended Restaurants
Credit Card Points Transfer Assistant
To get started with the AFF Credit Card Points Transfer Assistant, please select your credit card rewards program:
Award Booking Service
It can be difficult to work out how best to redeem your points and to find award availability. Airlines don't always make it easy to redeem your hard-earned points effectively. But there’s no need to waste hours searching for award seats that might not even exist!
We can help you with simple award flight bookings, right through to complex round-the-world itineraries. Our team knows how to find award availability, how to take advantage of frequent flyer program sweet spots, and we can help you to maximise free stopovers & open-jaws. If you have points with more than one airline or rewards program, we can also advise on the best program to use. So your points go even further!
Comprehensive Training Program
Our Training Program is the ultimate resourse for Australian travellers that want to learn how to travel better for less.
Informative Live Webinars
Our live webinars cover a wide range of topics of interest to frequent flyers, point collectors and anyone that wants to get more out of their travel.
By attending these hour-long sessions you’ll get to hear – directly from our experts – the very latest tips and strategies to travel better for much less! You’ll also have the opportunity to ask questions, and to interact with our team & other webinar participants.
Complaints & Resolutions is a popular topic at the Australian Frequent Flyer. While no-one likes a bad travel experience – these things do happen, and there may well be cause to complain.
Qantas says it has now fixed what appears to have been a widespread problem that saw customers with cancelled Classic Flight Reward bookings for multiple passengers only receiving a refund
Read moreThe Australian Competition & Consumer Commission (ACCC) has responded to allegations made by Rex that Qantas is engaging in anti-competitive behaviour against the regional airline. Over the past year, Qantas has launched
Read moreVisitors to Alice Springs, a town in Australia’s red centre, have been greeted by an unusual sight since the beginning of the COVID-19 pandemic. The town is also now the
Read moreAir New Zealand has clarified its refund policy after passengers booked on cancelled flights to Norfolk Island were told they were not entitled to a refund. Two weeks ago, Air
Read moreFraudsters have been targeting Australians with phishing emails claiming to be from Qantas, warning recipients not to let their “Coronavirus Relief Bonus go to waste”. There are various versions of
Read more