Does Qantas Offer All-Day Check-in at Sydney Airport?

Qantas First Class check-in at Sydney Airport
Qantas First Class check-in at Sydney Airport. Photo: Matt Graham.

From 2014 until the onset of the COVID-19 pandemic, Qantas offered all-day international check-in at Sydney Airport. This meant that you could check in and drop off your bags any time from 4am on the day of your Qantas international flight departing Sydney.

All-day check-in was a great benefit for Qantas passengers who happened to arrive at the airport early or wanted to maximise their lounge time. Sadly, Qantas hasn’t brought it back since 2020. So, when does Qantas now open check-in at Sydney Airport in 2025?

Qantas international check-in times at Sydney Airport

If you’re flying out of Sydney Airport and you don’t have any checked baggage, you could theoretically still check in any time on the day of your flight.

However, if you try to clear immigration many hours before your flight is scheduled to depart, there is a chance that the smart gate won’t be able to process you. If this happens, you’ll need to see a Border Force officer and hope they’ll manually process you or “open” your flight. (There is also a small chance they might not open your flight yet if you’re really early and the terminal is especially busy that day.)

AFF member Warragul explained on the AFF forum how this works:

In the ABF processing system, outbound flights are generally opened ( as opposed to closed – live movements will not be processed) each morning and choose automatically a few hours after the ETD or manually by staff. When there are flights that maybe mixed up in data input when using non smartgate processing, eg QF1 & QF11, if feasible the later flight will be closed to aid accuracy of data. Obviously this is not possible when the flights departure are within hours of each other.

Warragul on the AFF forum

If you’re travelling with checked luggage, the earliest you can check in for a Qantas international flight departing Sydney is around six hours before departure. That’s because Qantas doesn’t have enough space to store bags for longer than this in the international terminal.

Departure "flicker" board in the Qantas First Lounge in Sydney
Photo: Matt Graham.

If you arrive at Qantas check-in counters more than four hours before departure, there is a chance that the flight might not be “open” for airport check-in yet. But, if there are less than six hours until your flight departs, the airport staff should be able to make a quick phone call to get the flight opened.

This is exactly what AFF member sudoer experienced last year:

I’ve had similar at SYD F check-in last year – the flight wasn’t ‘open’ yet. The agent went off to speak to someone and said they’d open it. Just had to stand to the side and wait for a couple of min.

sudoer on the AFF forum

You can’t check in at Sydney Airport the night before your flight. Even if your flight leaves early in the morning, Sydney Airport closes after the 11pm curfew kicks in. The airport does not have a facility for storing luggage overnight.

As AFF member madrooster explained on our forum:

SYD intl hasn’t had all day check in post covid unless you are HLO. They can open the flight at any time which is just a phone call to make. The issue is the airport has not re-allowed QF to hog up the baggage make up room, which is why HLO is fine but not with checked baggage.

Flights are open for airport acceptance at T-6 hours normally.

madrooster on the AFF forum

Passengers connecting in Sydney from domestic to international flights

It is possible to book a “domestic to international” connection through Sydney Airport with a transit time of more than six hours. As long as you book both flights on the same ticket, and the international flight departs on the same calendar day as the arriving domestic flight, Qantas will check your bags through.

This means you are effectively treated the same as a “hand luggage only” passenger on arrival into Sydney. You can catch the terminal transfer bus and immediately head into the international departures area if you want.

Qantas international terminal transfer gate at Sydney Airport Terminal 3
The Qantas international transfer gate at its Sydney domestic terminal. Photo: Matt Graham.

Madrooster also explained why this is possible:

As for why a pax who is through-checked from domestic is able to get around this restriction… checked baggage going to international can always be held at the domestic side if required, until closer to departure if there is insufficient baggage make up capacity at the international terminal. That obviously cannot happen for a pax checking in at international.

That said, this procedure isn’t 100% foolproof. Last year I flew from Canberra to Queenstown via Sydney, with a six-hour transit time in Sydney. My checked bag did not turn up in Queenstown, and Qantas had to send it on another flight the following day.

Qantas domestic check-in times at Sydney Airport

It’s a similar story for Qantas domestic flights departing from Terminal 3.

When travelling on a Qantas domestic flight, you can check-in online and get a digital boarding pass up to 24 hours before departure. You can even head through to the airside departures area and get to the lounges without checking in at all, as you don’t necessarily need to be flying to clear security at Australian domestic terminals.

However, Qantas generally only accepts checked bags for domestic flights up to six hours before departure.

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The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course!
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We were just refused at SYD QF F check in counter for QF11 SYD-LAX departing 17:45

After checking with colleagues, the check-in agent said that all-day check in is not a thing here, and to come back 4 hours before the flight when it gets "opened".

Is this a US-bound flight thing or have the check-in rules changed at SYD? The kiosk also told me that my flight was not available yet for check-in.

I have had the same at Qantas First in Melbourne when i got there 6 hours early but had no bags to check in. Once they realised that, they were happy to print my boarding pass.

Reply 1 Like

I have had the same at Qantas First in Melbourne when i got there 6 hours early but had no bags to check in. Once they realised that, they were happy to print my boarding pass.

It hasn’t ever been a thing at MEL.

We were just refused at SYD QF F check in counter for QF11 SYD-LAX departing 17:45

After checking with colleagues, the check-in agent said that all-day check in is not a thing here, and to come back 4 hours before the flight when it gets "opened".

Is this a US-bound flight thing or have the check-in rules changed at SYD? The kiosk also told me that my flight was not available yet for check-in.

Can you check in online?

If she said “not a thing” vs “no longer a thing” I reckon she’s wrong. It’s been a long term “thing” at SYD for over a decade.

The US checks shouldn’t be a deal breaker as they can be done at the gate.

Reply 1 Like

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“All day” checkin in hasn’t been a thing at SYD post Covid. Last time I tried we were lucky in that the flight just opened while we were there (a bit over 4 hrs before the flight). Don’t recall why we even went that early - recall getting bored at home for a late arvo flight.

The story was they were losing bags - probably exacerbated by the baggage issues all airports / airlines were having (not enough staff).

Reply 1 Like

“All day” checkin in hasn’t been a thing at SYD post Covid. Last time I tried we were lucky in that the flight just opened while we were there (a bit over 4 hrs before the flight). Don’t recall why we even went that early - recall getting bored at home for a late arvo flight.

The story was they were losing bags - probably exacerbated by the baggage issues all airports / airlines were having (not enough staff).

It seems reports going both ways post Covid and nothing official either way.

So definitely “a thing” but not necessarily universal. I know in the past if you were the first for your flight it required a phone call to someone to open the flight early, could be lost corporate knowledge more than anything else. Strange its a well reported policy in LAX (early not all day but still well in excess of 4 hours).

Reply 1 Like

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It seems reports going both ways post Covid and nothing official either way.

So definitely “a thing” but not necessarily universal. I know in the past if you were the first for your flight it required a phone call to someone to open the flight early, could be lost corporate knowledge more than anything else. Strange its a well reported policy in LAX (early not all day but still well in excess of 4 hours).

Yes, it probably helps trying at the F checkin (and obviously WP+ status). We were also in J.

Yep, there’s definitely an “early” checkin option at LAX. Used that last year after dropping off a rental car. Extra handy if not flying in from elsewhere.

CGK also has it - ahead of the standard 3 hrs (for pretty much every other airline there). I recall seeing that HKG has restarted downtown checkin? There are probably others.

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Well we were able to check in at about T-6, so not quite the 4 hours the check-in agent advised but not all-day either.

Reply 2 Likes

Yes, it probably helps trying at the F checkin (and obviously WP+ status). We were also in J.

Yep, there’s definitely an “early” checkin option at LAX. Used that last year after dropping off a rental car. Extra handy if not flying in from elsewhere.

CGK also has it - ahead of the standard 3 hrs (for pretty much every other airline there). I recall seeing that HKG has restarted downtown checkin? There are probably others.

The bags excuse is weak, I think they're recycling excuses from 2022.

Doesn't make sense when somebody flies down from BNE in the morning that's been tagged on the same flight. The bags go to the same place. They should be less likely to go missing if they originate from T1.

I think it's just a technical thing of nobody opening the flight on the system.

Well we were able to check in at about T-6, so not quite the 4 hours the check-in agent advised but not all-day either.

Exactly. It's not a hard and fast time period, just when they get around to it 😆

Reply 1 Like

click to expand...

The bags excuse is weak, I think they're recycling excuses from 2022.

SYD intl hasn't had all day check in post covid unless you are HLO. They can open the flight at any time which is just a phone call to make. The issue is the airport has not re-allowed QF to hog up the baggage make up room, which is why HLO is fine but not with checked baggage.

Flights are open for airport acceptance at T-6 hours normally.

As for why a pax who is through-checked from domestic is able to get around this restriction... checked baggage going to international can always be held at the domestic side if required, until closer to departure if there is insufficient baggage make up capacity at the international terminal. That obviously cannot happen for a pax checking in at international.

A number of foreign major ports have long transit baggage storage facilities built in, so for those ports checking in early or very long transits are not an issue, eg. SIN, HKG, DXB, DOH, LHR and others.

Reply 14 Likes

click to expand...

I've had similar at SYD F check-in last year - the flight wasn't 'open' yet. The agent went off to speak to someone and said they'd open it. Just had to stand to the side and wait for a couple of min.

Reply 5 Likes

I once had an international flight, connecting through MEL.
Checked in without issue, got to outbound border checkpoint and had to go to the manual desk because they didn't have the flight active in their system yet.

Reply 3 Likes