Flight Centre has now capped its controversial cancellation fees at $600 per booking and extended the validity of its credit vouchers. But this may not be enough to stem the enormous customer backlash over the travel agency's COVID-19 policy. Flight Centre has come under fire for charging $300 per passenger in its own cancellation fees - on top of any airline or supplier … [Read more...]
Planning & Booking
Planning & Booking is a popular topic at the Australian Frequent Flyer. Here we provide tips, tricks and chat about planning and booking your trip.
If you plan to travel on an award flight, buying Qantas frequent flyer points may be appropriate. This is especially true if you are short of a few points for your planned Qantas itinerary.
Travel agency Flight Centre has drawn criticism for charging $300 per passenger in administration fees for involuntary cancellations. Customers that booked flights that have now been cancelled by the airline, due to the COVID-19 shutdown, are being slugged the hefty Flight Centre cancellation fee - even if the airline itself is providing a full refund. Flight Centre charges … [Read more...]
If you've ever booked a flight that departs the UK, you may have noticed that there's a rather hefty departure tax. The UK Air Passenger Duty (APD) is a departure tax that adds up to £176 ($355) to the cost of your ticket! Luckily there are a few ways to avoid paying the expensive Air Passenger Duty. The exact rate depends on the distance you're travelling from the UK and … [Read more...]
Given the current coronavirus situation, which was discussed in detail on Episode 31 of the AFF on AIR podcast, many airlines are now in a tough situation. Many businesses have suspended all work travel, many leisure travellers are too scared to book flights right now, and new COVID-19 prevention measures introduced by many governments mean that some people are not allowed to … [Read more...]
In light of recent global events, demand for air travel has plummeted in a matter of weeks. But if you do want to book a trip, there are no shortage of excellent travel deals available right now! There are currently cheap flights available around Australia, as well as to overseas destinations including Hawaii, North America, Cook Islands, New Zealand and Thailand! This … [Read more...]