Our Platinum members are in a flurry with rumours that the Qantas dedicated Platinum member’s help desk may be coming to a close in the coming months. However, the crisis may be unfounded as it appears the help desk is merely moving to Hobart. This means some of the customer service representatives will be made redundant. Our Platinum members love having the ability to … [Read more...]
Qantas and it's frequent flyer program are popular topics at the Australian Frequent Flyer. Qantas is Australia's national carrier, and has Jetstar as a subsidiary. The Qantas Frequent Flyer program is easily Australia's largest loyalty program.
The best use of Qantas frequent flyer points is to upgrade to a higher cabin class. Read our guide how to get a flight upgrade with frequent flyer points for more information.
Over the past few months, Qantas has made a number of well publicised changes to their product and frequent flyer program. To reward customers for actually flying on Qantas, there will be more points and status credits earned as compared to the same trip on partner airlines. In addition, Qantas customers are now encouraged to purchase non-discount fares. In general, it’s … [Read more...]
As a consumer it can get pretty frustrating when comparing airfares to work out what value is on offer. Not only do you have to consider the cabin class, the seats and service, you also need to look at what else is included. For many airlines, extra baggage allowances are used to lure customers. For premium class travel, often it’s the pre flight experience that can make a … [Read more...]
For many of our members who are avid Qantas Frequent Flyers, June is going to be a busy and somewhat sad month. Come July, the Qantas program is changing the way you earn points and status credits to make it “simpler and fairer” in their words. Along with reduced earnings for flying on partner airlines, the main impact for many members will be felt with the demise of the … [Read more...]
It sounds like a mission statement for a team starting a new business. Why will people buy our services? But it’s not a team of business owners asking the question. It’s one of our members and the topic is Jetstar. Unless the reason is for timing, scheduling or connections, why fly Jetster? I have done a few dummy bookings with J*, and the price is always more than a QF flight … [Read more...]