Qantas Points Dilemma

You’ve worked hard to build a healthy Qantas point balance, but what is the best way to spend them? This week our members share their tips and strategies to gain maximum value from your points. Premium cabin upgrades and reward flights, especially on long-haul international flights, are some of the best value, and most popular … Continued

Win the Qantas Jackpot

International Business class flights are one of the most popular, yet elusive ways to spend Qantas points. Reward flights are limited, but the ultimate points redemption is still well within reach! The trick to scoring the perfect reward flights is thorough forward-planning. This is because most of the reward seats are taken almost a year in … Continued

Qantas Points Stolen

The security of Qantas Frequent Flyer accounts is being questioned this week after a member’s account was hacked. Almost 50,000 points were stolen. The member’s private information would have also been compromised. Having somehow managed to obtain this member’s PIN number, the hacker redeemed over 30,000 points worth of Myer gift vouchers. After spotting the fraudulent transactions, … Continued

New Restrictions on Qantas Award Availability?

It appears that Qantas is now severely restricting Classic Flight Reward seat access to Bronze frequent flyers, particularly in premium cabins. Members of oneworld and other partner airline programs wishing to redeem points for Qantas flights may also be affected. Our members have noticed a significant difference in the award availability seen on the Qantas website by … Continued

Qantas Downgrade Debacle

Following an involuntary downgrade from Business to Economy, one member is frustrated with Qantas’ refusal to offer any sort of refund or compensation. This member had originally booked a Business class ticket from Canberra to Singapore via Melbourne. But the domestic connection was later downgraded to Economy. Qantas offered no refund, and only begrudgingly agreed … Continued