Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Refer a friend

Velocity’s New “Refer a Friend” Promo

Velocity Frequent Flyer members can earn up to 20,000 Velocity points thanks to a new promotion from Virgin Australia. The “refer and be rewarded” promotion encourages Velocity members to sign friends and family members up for the Velocity Frequent Flyer program by offering an incentive for each new registration. It’s an interesting promotion, although it … Continued

25 Jan 2019 Virgin Australia
Loyalty magnet

Qantas Loyalty: In it for the long term?

With 28,000 status credits under their belt, Ruth Bayley has earned more than double the status credits needed to achieve lifetime Gold status with Qantas Frequent Flyer. This member has been a Platinum frequent flyer with Qantas for 13 years and a top-tier Platinum One customer for 3 years. But, due to unfortunate circumstances, this member … Continued

24 Jan 2019 Qantas
Screenshot from LifeMiles website

Warning: LifeMiles Upgrading its Website

The Avianca LifeMiles website and booking engine will be offline for almost a week as the Colombian frequent flyer program upgrades its systems. The scheduled LifeMiles outage is from Friday 1 February to Tuesday 5 February 2019, Colombian time. This means you’ll be unable to make any new award bookings or access your LifeMiles account … Continued

23 Jan 2019 Avianca
Qantas lounge entry

Free Qantas Vouchers for Switching Flights

Qantas is now offering customers free flight vouchers in exchange for switching to a different flight time. The “Qantas Flight Switch” offers are being made to selected customers by SMS text message or email. The invitations to switch to an earlier or later flight are generally being received within a week of the flight’s departure … Continued

21 Jan 2019 Qantas
Queensland Shuts Border to Greater Sydney

Royal Brunei Launching Brisbane Flights

Update (10 May 2019): The launch of this service has been pushed back to 10 July 2019. Royal Brunei Airlines will launch direct flights from Brisbane to Bandar Seri Begawan, the capital of Brunei, from 11 June 2019. The 4x weekly services will be operated by narrow-body Airbus A320neo aircraft. Royal Brunei already flies daily … Continued

20 Jan 2019 Other Airlines
Search book flights computer

Airline Jargon: What is a Long Sell?

Ever tried to book a frequent flyer redemption ticket, only to be told there’s no award availability? If you’ve ever tried to redeem your frequent flyer points for a flight, you probably answered “yes”! It will often be the case that there’s indeed no award availability on the flight you want. But sometimes the availability … Continued

Have You Had a "Flight from Hell"?

The Business Class Flight from Hell

An unlucky AFF member experienced the “flight from hell” last week upon returning home from Singapore. A culmination of unfortunate circumstances, including a disruptive passenger, made the flight especially unpleasant for those on board. pgsdiver was a Business class passenger on a Singapore Airlines flight from Singapore to Sydney last Friday, along with his wife and … Continued

17 Jan 2019 In Flight
Qantas A380 First Class

Last-Minute Qantas First Class Availability to London

Qantas almost never releases Business or First Class award seats on its flights to London. But if you’re planning to travel to the UK in the next month or so, you could be in luck! Qantas has just released a bunch of Premium Economy, Business and First Class award availability from Sydney to London for last-minute … Continued

16 Jan 2019 Qantas
Singapore Airlines A350 at Munich Airport

Singapore Airlines Apologises for Call Centre Wait Times

Singapore Airlines has apologised for the lengthy KrisFlyer call centre waiting times experienced by customers over recent weeks. Many frequent flyers, including several AFF members, have reported waiting for hours on hold when trying to call the Singapore Airlines or KrisFlyer contact centres recently. Some have even waited so long on hold that the call … Continued

Emirates A380 Sydney Airport

Emirates Axes Sydney-Bangkok Route

Emirates will axe its popular Sydney-Bangkok-Dubai route from June. As part of Emirates’ latest schedule shake-up, Perth will also lose one of its two daily flights to Dubai at the end of March. The final Emirates Sydney-Bangkok flight will depart on 1 June 2019. After this, both the Sydney-Bangkok and Bangkok-Dubai legs of EK418 and … Continued

15 Jan 2019 Emirates