Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Have You Had a "Flight from Hell"?

The Business Class Flight from Hell

An unlucky AFF member experienced the “flight from hell” last week upon returning home from Singapore. A culmination of unfortunate circumstances, including a disruptive passenger, made the flight especially unpleasant for those on board. pgsdiver was a Business class passenger on a Singapore Airlines flight from Singapore to Sydney last Friday, along with his wife and … Continued

17 Jan 2019 In Flight
Qantas A380 First Class

Last-Minute Qantas First Class Availability to London

Qantas almost never releases Business or First Class award seats on its flights to London. But if you’re planning to travel to the UK in the next month or so, you could be in luck! Qantas has just released a bunch of Premium Economy, Business and First Class award availability from Sydney to London for last-minute … Continued

16 Jan 2019 Qantas
Singapore Airlines A350 at Munich Airport

Singapore Airlines Apologises for Call Centre Wait Times

Singapore Airlines has apologised for the lengthy KrisFlyer call centre waiting times experienced by customers over recent weeks. Many frequent flyers, including several AFF members, have reported waiting for hours on hold when trying to call the Singapore Airlines or KrisFlyer contact centres recently. Some have even waited so long on hold that the call … Continued

Emirates A380 Sydney Airport

Emirates Axes Sydney-Bangkok Route

Emirates will axe its popular Sydney-Bangkok-Dubai route from June. As part of Emirates’ latest schedule shake-up, Perth will also lose one of its two daily flights to Dubai at the end of March. The final Emirates Sydney-Bangkok flight will depart on 1 June 2019. After this, both the Sydney-Bangkok and Bangkok-Dubai legs of EK418 and … Continued

15 Jan 2019 Emirates
Qantas Reopening Domestic Lounges from 1 July 2020

Qantas Business Rewards Deal: Double Points

Qantas is currently offering double points to Qantas Business Rewards members for new flight bookings. For a limited time, the airline is also waiving its $89.50 Qantas Business Rewards joining fee. This Qantas Business Rewards deal is aimed at last-minute bookings. To earn double Qantas points, you’ll need to book a new Qantas domestic or … Continued

13 Jan 2019 Qantas
Qantas A380

Qantas Frequent Flyer Raises Joining Fee

Qantas Frequent Flyer has increased the fee it charges members to join the program to $99.50. The new Qantas Frequent Flyer joining fee, charged to Australian residents, represents a $10 increase on the 2018 membership price. At the beginning of this year, Qantas also increased the membership fee charged to New Zealand residents from NZD50 … Continued

13 Jan 2019 Qantas
Flybe Dash 8 Q400

Virgin Atlantic Buys Flybe: New Velocity Partner?

Velocity Frequent Flyer members could soon have more options when flying in Europe. Flybe, a large but struggling regional airline based in the UK, is set to be taken over by Virgin Atlantic. This presents some interesting possibilities for Australian frequent flyers. Loss-making Flybe has been up for sale since November of last year. Yesterday, … Continued

12 Jan 2019 Virgin Australia
out of business bankrupt

Bestjet Goes Bust, Tickets Cancelled

Australians have been left out of pocket after online travel agency Bestjet went out of business at the end of last year. Thousands of Bestjet bookings have been cancelled, and many of the affected passengers are now left without a refund or a confirmed flight. While some Bestjet customers still have confirmed bookings, others have … Continued

Cathay Pacific First Class

Cathay Pacific Mistake Fares Honoured

Sometimes when coming across a great airfare deal, it all seems too good to be true. But this is not always the case – as demonstrated by the latest Cathay Pacific mistake fares! Last week, Cathay Pacific accidentally sold a bunch of Business and First Class tickets from Vietnam to North America for well below … Continued

8 Jan 2019 Cathay Pacific